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AI Summary
The Project Coordinator will track and manage client-dependent tasks to ensure operational requests move forward efficiently. They will act as a liaison between the Operations team and clients to gather necessary information, resolve issues, and maintain project documentation.
At Zotec Partners, our People make it happen.
Transforming the healthcare industry isn’t easy. But when you build a team like the one we have, that goal can become a reality. Our accomplishments can’t happen without our extraordinary people – the men and women across the country who make up our diverse Zotec family and help make this company a best place to work.
Over 25 years ago, we started Zotec with a clear vision, to partner with physicians to simplify the business of healthcare. Today we are more than 900 employees strong and we continue to use our incredible talent and energy to bring that vision to life. We are a team of Innovators, Collaborators and Doers.
We’re seeking a Project Coordinator to join us. This is a remote position.
As a Project Coordinator, you will play an important role in supporting our Operations team by helping ensure client-dependent tasks and operational requests continue moving forward. You will track outstanding items that require client input, information, decisions or action; coordinate with the Client Relationship team and clients to obtain what is needed; and provide clear visibility into status, deadlines and next steps.
What you’ll do:
Transforming the healthcare industry isn’t easy. But when you build a team like the one we have, that goal can become a reality. Our accomplishments can’t happen without our extraordinary people – the men and women across the country who make up our diverse Zotec family and help make this company a best place to work.
Over 25 years ago, we started Zotec with a clear vision, to partner with physicians to simplify the business of healthcare. Today we are more than 900 employees strong and we continue to use our incredible talent and energy to bring that vision to life. We are a team of Innovators, Collaborators and Doers.
We’re seeking a Project Coordinator to join us. This is a remote position.
As a Project Coordinator, you will play an important role in supporting our Operations team by helping ensure client-dependent tasks and operational requests continue moving forward. You will track outstanding items that require client input, information, decisions or action; coordinate with the Client Relationship team and clients to obtain what is needed; and provide clear visibility into status, deadlines and next steps.
What you’ll do:
- Partner closely with Operations teams to identify work that is pending client information, responses, approvals or other required actions
- Maintain and manage a clear inventory of outstanding client-dependent tasks, including owners, due dates, status and next steps
- Proactively follow up on outstanding client items, working through the Client Relationship team when appropriate and communicating directly with clients as needed
- Help Operations obtain the information and answers needed to complete requests, resolve issues and keep work moving forward
- Monitor aging and overdue items and escalate delays, recurring barriers or high-priority needs to the appropriate Operations and Client Relationship team members
- Coordinate follow-up across Operations, the Client Relationship team and clients so responsibilities and expectations are clear
- Document client responses, decisions and completed actions and ensure the appropriate internal teams receive the information they need
- Maintain trackers, status reports and other documentation that provide visibility into open client dependencies and progress toward resolution
- Assist with gathering and documenting requirements, questions and supporting information from Operations before client outreach
- Identify gaps, dependencies and potential roadblocks that could impact operational timelines and communicate them to the appropriate stakeholders
- Support consistent processes for tracking, communicating and closing client-dependent action items
- Bachelor’s degree or comparable education and job-related experience
- 1–2 years of experience in project coordination, operations, client support or a related role preferred
- Proficiency with Microsoft Office
- Strong organizational skills with the ability to manage multiple priorities, deadlines and follow-up items simultaneously
- Excellent written and verbal communication skills
- Confidence and professionalism when communicating directly with clients and internal stakeholders
- Strong attention to detail and a commitment to following items through to completion
- Ability to build positive working relationships with clients and cross-functional teams
- A proactive mindset with the ability to identify what needs to happen next and take action
- Ability to work effectively in a fast-paced environment where priorities may shift
- A collaborative, service-oriented approach and a desire to help Operations teams remove roadblocks and drive work to completion
At Zotec, you will enjoy a network of highly experienced professionals in an environment where you can operate with autonomy yet have the resources and backing of other professionals in a similar role. Entrepreneurial and enterprising is the spirit of our team. If you are an original thinker and opportunity seeker, we'd like to talk to you!
Learn more about our organization, by visiting us at www.zotecpartners.com
E-Verify and Equal Opportunity Employer
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