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AI Summary
The Program Manager is responsible for managing project lifecycles, coordinating with external vendors, and ensuring high-quality survey and research data. They also act as the primary point of contact for clients, providing status updates and strategic consultation to drive program success.
Job Title:
Program Manager, Client Success ManagementJob Description
Responsible for ensuring client satisfaction and project success.Key Job Functions:
- Project Management
- Effectively manage projects through all phases, with support from team members
- Collaborate effectively with project team members across functions
- Coordinate with and manage the output of vendors/ external partners
- Perform quality control functions on survey/research data, ensuring minimal/no errors
- Drive operational process improvement and innovation
- Client Management
- Proactively provide updates and constantly communicate with clients on program status for continued engagement
- Provide ongoing consultation to clients
Contribute to best practice development and download of best practices to clients
Location:
MYS Work-at-HomeLanguage Requirements:
English, Malay (Required)Time Type:
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