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CNX

Program Manager, Client Success Management

Posted 2 months ago

Malaysia

2-5 years experience

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Please mention DailyRemote when applying

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AI Summary

The Program Manager is responsible for managing project lifecycles, coordinating with external vendors, and ensuring high-quality survey and research data. They also act as the primary point of contact for clients, providing status updates and strategic consultation to drive program success.

Job Title:

Program Manager, Client Success Management

Job Description

Responsible for ensuring client satisfaction and project success.

Key Job Functions:

Project Management

Effectively manage projects through all phases, with support from team members
Collaborate effectively with project team members across functions
Coordinate with and manage the output of vendors/ external partners
Perform quality control functions on survey/research data, ensuring minimal/no errors
Drive operational process improvement and innovation