This is a remote position.
Key Roles and Responsibilities
1. Program Planning, Management & Implementation
● Lead the planning, execution and monitoring of Health, Education and Livelihood programs.
● Develop detailed annual and quarterly and monthly implementation plans aligned with the organisation's social impact objectives.
● Ensure effective implementation of projects in accordance with approved program designs, budgets and timelines.
● Oversee multiple projects simultaneously and ensure achievement of agreed deliverables and outcomes.
● Identify implementation gaps, operational challenges and risks, and develop appropriate corrective action plans.
● Adapt program strategies based on community needs, field realities and emerging requirements.
● Coordinate with internal departments and collaborate to ensure timely support for program implementation.
● Develop and strengthen standard operating procedures (SOPs) for effective program delivery.
2. Health, Education & Livelihood Program Oversight
● Collaborate with Managers of Livelihood and Education & health in creating the program design of community skilling cum livelihood , education and health initiatives.
● Mentor program field team in implementing the design crafted with livelihood and education & health managers
● Evaluate from the program team and support monthly metrics on education, health and livelihood development initiatives
● Identify community needs and suggest relevant managers to design appropriate interventions across the three program areas.
● Ensure programs are inclusive, community-driven and aligned with the organisation's social impact goals.
● Monitor program outcomes and identify opportunities to improve effectiveness and sustainability.
3. Field Operations & Community Engagement
● Undertake regular field visits to monitor program implementation, with approximately 70% of the role involving field engagement.
● Engage directly with waste pickers, their families, community leaders and local institutions.
● Understand community aspirations, challenges and priorities to ensure that interventions address actual needs.
● Promote community participation, ownership and accountability in all program activities.
● Build relationships with community-based organisations and local institutions to strengthen program delivery.
● Identify field-level challenges and ensure timely resolution in coordination with relevant teams.
● Ensure smoother partnership engagement with relevant education / health and livelihood partners.
● Ensure transparency and accountability in the delivery of community development initiatives.
4.. Team Leadership & Performance Management
● Lead, supervise and mentor project teams to ensure effective program implementation.
● Define team roles, responsibilities and performance expectations.
● Develop annual KRAs and individual work plans for direct reports.
● Conduct regular performance reviews and provide constructive feedback.
● Identify team capacity-building requirements and Suggest HR team to organise relevant training programs.
● Promote collaboration, accountability and a positive working environment.
● Resolve operational issues and conflicts within the team.
● Ensure effective coordination between field teams and the central office and with other verticals .
5. Monitoring, Evaluation, Documentation & Reporting
● Establish and monitor program indicators to measure progress, outcomes and impact.
● Ensure regular collection, verification and analysis of program data.
● Maintain accurate program records, MIS and project documentation.
● Support in Preparation periodic progress reports, donor reports and management updates to impact team .
● Track program budgets, expenditure and utilisation against approved allocations.
● Coordinate impact assessments, field studies, surveys and program evaluations.
● Document success stories, case studies, community impact stories and best practices.
● Develop reports, presentations, blogs and other communication materials to showcase program impact.
● Ensure timely submission of all internal and external reporting requirements.
6. Budget Management & Resource Planning
● Monitor program expenditure and ensure effective utilisation of allocated resources.
● Identify resource gaps and coordinate with relevant teams for timely support.
● Ensure program activities are implemented within approved financial and operational guidelines.
● Maintain transparency and accountability in the utilisation of project resources. 8. General Responsibilities
● Ensure compliance with PFC policies, procedures, SOPs and organisational protocols.
● Maintain confidentiality and ensure appropriate handling of organisational and community data.
● Demonstrate professionalism, integrity, accountability and transparency.
● Work collaboratively with internal teams, partners and external stakeholders.
● Prioritise responsibilities effectively and meet agreed deadlines.
● Be willing to travel frequently across project locations, sometimes at short notice.
● Undertake other relevant responsibilities as required by the organisation.
Requirements
Knowledge, Experience & Qualifications
● Postgraduate degree in Social Work, Rural Development, Rural Management, Development Studies, Social Sciences or a related discipline.
● Minimum 7+ years of experience in program/project management within the social development or NGO sector.
● Demonstrated experience in managing and overseeing community development projects.
● Experience in one or more of the following areas: Health, Education and Livelihood development.
● Experience in managing field teams and coordinating multiple projects.
● Experience working with informal-sector workers, waste pickers, marginalised communities or community-based organisations will be an advantage.
● Experience engaging with government departments, NGOs and institutional stakeholders.
● Knowledge of social and environmental development concepts.
● Experience in project budgeting, monitoring, evaluation and donor reporting.
● Experience in the waste management, recycling or livelihoods sector will be an added advantage.
● Fluency in English, Tamil, Hindi Key Skills & Competencies
● Strong program and project management capabilities.
● Excellent team leadership and people management skills.
● Strong community engagement and stakeholder management abilities.
● Budget management and resource planning.
● Monitoring, evaluation and impact assessment.
● Data management, MIS and documentation skills.
● Excellent communication, presentation and reporting skills.
● Proficiency in MS Office and CRM/data management tools. ● Strong analytical and problem-solving abilities.
— Sarah J.
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Marketing Manager
★★★★★
Verified
