Product Manager (CMC expertise)

Docuvera builds technology that supports the highly regulated pharmaceutical industry, where quality, trust, and compliance genuinely matter.  Our people help shape the future of digital content in life sciences, so let us tell you more about what we do at Docuvera, why we do it, and what it means for you.

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About Docuvera

Our story

Docuvera is the industry leader in governed, structured content authoring for the life sciences industry and as a pioneer in this space, we are proud to support top global Pharma companies.  Born out of Author-it in 2017, Docuvera is now a member of the cormeo family of companies, an exciting step that strengthens our global reach and long-term growth.  

Our mission

We are on a mission to help our customers harness the power of digital innovation, accelerating their ability to safely get their life changing products to market faster.

For our customers, Docuvera empowers them to drive digital transformation in how they manage their content.  Docuvera turns their content into small, reusable components (building blocks).  A component is written and approved once, then reused confidently and consistently across many documents, projects, and regions.  

For our team, it means delivering real world impact through ground-breaking solutions to technically complex problems.

About the role

The part you'll play

We're seeking a Product Manager who can bring CMC expertise.  As a Product Manager, you’ll be responsible for executing Docuvera’s product strategy, working closely with functional leads in Engineering, Sales, and Services to dive deep and solve customer pain points. Our customer-centric philosophy extends across everything we do.  We work to translate customer, market, and business needs into clear, prioritised product requirements that guide the ongoing development of Docuvera’s services. Working closely with our customers and internal delivery teams, the role helps shape practical, user-focused solutions and supports their successful delivery through an iterative, agile approach.

• Wrangling and defining context, checking scope and requirement, ensure problem statement and solution are building the platform.  
• Support the collection, assessment, and prioritization of customer requirements for future versions of Docuvera services.
• Gather input from customer interactions, internal stakeholders, competitive analysis, and market research to inform product decisions.
• Collaborate with Product Management peers to help define and refine the user experience for Docuvera services.
• Assist in defining business and functional requirements for product enhancements (e.g., writing user stories or use cases).
• Break larger product ideas into well-defined, incremental features that can be delivered iteratively.
• Create and maintain product documentation, specifications, and planning artifacts as needed.
• Work with engineers to review and validate user experience designs, including participating in usability testing.
• Collaborate with our Tech and Engineering teams to support agile delivery, including backlog grooming and sprint planning.
• Communicate product updates and feature details internally and, when appropriate, with customers and other external stakeholders.

Why it matters

You’ll know, and we’ll know, this role is successful when you consistently focus the team on what matters most: turning validated customer insight and clear business priorities into well-scoped, incremental product outcomes that reduce customer pain and move the business forward. Success looks like a prioritized roadmap and backlog that reflect strategic trade-offs, repeatable discovery and validation practices that reduce risk before build, crisp requirements engineering trusts, and reliable, timely releases that close customer pain points. Equally important is how you deliver: you build trust internally and externally, lift others, bring calm and clarity through change, and model the judgment and accountability we value.

What we'll expect of you

Your experience

You’ll bring 2–4 years of experience in Product Management, Associate Product Management, Business Analysis, or a related role, with experience working on SaaS or enterprise software products, ideally in a customer-facing or cross-functional environment.

You’ll have hands-on experience gathering requirements through customer feedback, stakeholder collaboration, competitive analysis, or market research, and be able to translate user needs into clear product requirements, user stories, and use cases. You’ll be familiar with agile or iterative development and working with engineering teams in a sprint-based environment, and bring experience and interest in using AI and automation in your work. 

Exposure to workflow, search, collaboration, content management, data migration, or related enterprise services would be a plus, as would an interest or experience in life sciences, including pharmaceuticals, biotech, or medical devices.

Strong written and verbal communication skills will help you collaborate across Product, Engineering, Sales, and Customer Success, supported by a team-first mindset and confidence working with distributed or remote teams.

Your approach

A positive mindset wins every time.  We expect you to have a positive, curious approach to your work, to take ownership of meaningful outcomes, and embrace new technologies.  As we grow and build our AI capabilities across the business, the way we work will continue to evolve.  Your willingness to learn, adapt, and work well with others will be central to our shared success. 

With the flexibility and trust we offer comes responsibility, and we appreciate the willingness to connect with our global team as needed to make sure the job gets done.

Certifications desired

A Bachelor’s degree in Business, Life Sciences, Computer Science, Engineering, or equivalent education and/or experience is desired but not required.

What you can expect working with us

Where we're based

Our team works across New Zealand, Asia, the UK, Europe and the United States. Our CEO is in the US, and the rest of our leadership team is spread between the US and New Zealand. You’ll find most of our technical teams in New Zealand and Asia, and most of our customer facing and sales teams in the US and Europe. That global mix is intentional and brings a wonderful range of experience and perspective.

Our style

We’re a down-to-earth bunch, where virtual doors are open, ideas are welcome and people are approachable. Working mostly remotely across time zones takes a some coordination, so we collaborate asynchronously, share information clearly and keep things moving even when we’re not online together.

The experience you can expect

We want our people to do meaningful work and keep growing their careers, in a place full of likeminded people.  Since Docuvera is part of the ever-changing software industry, but with customers in the highly regulated pharma industry, there's no shortage of interesting technical challenges that have a significant customer impact.  

The qualities or traits of our people which directly impacts our culture, performance, and how we get work done day to day are captured in these six words: Go-Getter, Torchbearer, Trailblazer, Shapeshifter, Elevator, and Steward.

Go-Getters and Torchbearers own it and deliver. They focus on what matters most, take initiative, and drive results without chasing perfection. They take accountability, communicate early, and act in the team’s best interests.

Trailblazers and Shapeshifters improve and adapt. They stay curious, challenge how things are done, and look for better ways forward. They approach change with positivity and calm, helping others find clarity and maintain momentum.

Elevators and Stewards lift others and lead by example. They listen, collaborate, and give credit where it’s due. Through professionalism, optimism, and integrity, they build trust and help others succeed.

What we provide

• Flexible: genuine flexibility and trust in how you manage your work, helping you balance professional and personal commitments.  Your contribution is more important than where you work or how visible you are.
• Tools: we heavily invest in modern systems and AI technology to support you to do your best work.
• Growth: we have a strong track record of internal career progression, with growth shaped by access to both funded and free learning, coaching, and mentoring opportunities.
• Leave: a range of leave benefits, including year-end appreciation leave, birthday leave, parental leave, long-service leave, and the use of confidential, fully funded employee assistance support.  Other entitlements may vary depending on location and eligibility (such as unlimited PTO and healthcare benefits for the US).
  

Keen to know more?
Please also feel free to check out the careers page for more information about working with us and follow us on LinkedIn to check out what we've been up to recently.

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Key information about our recruitment process

• Accessibility: if there’s anything we can do to make our recruitment process more inclusive or accessible for you, please let us know.  We’re happy to accommodate different needs where we can.
• Use of AI: we use AI tools to complement our recruitment process but all interviews and hiring decisions are made by our people.  We may use AI to support certain stages of the hiring process, but they do not replace human interaction or decision making. 
• Process outline: we usually run two online interviews, each about an hour long, with one or two members of our team. Some roles may also include a technical exercise to help us understand your approach and skills.
• Timing: we’ll keep applications open until we find the right person and we’ll do our best keep you updated how things are progressing.
  
• Checks: we’ll also ask for at least two professional references and complete a background and/or verification check prior to finalising an offer.
• For recruitment agencies: we work with a select group of preferred partners, so please don’t send unsolicited CVs as we won’t be able to consider them.