Product Support Senior Analyst

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

Sr Product Support Analyst

Are you seeking an entrepreneurial, empowering workplace that allows you to:

• Develop a career track
• Leverage your current skills while developing new skills
• Work with an incredible team of people

Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Sr Product Support Analyst. As a Sr Product Support Analyst, you will be responsible for providing operational and technical solutions aimed at improving product quality, safety, and product support efficiencies. This position acts as a liaison between Sunbelt Rentals Field Operations and the Support Office and/or Preferred Vendors in order to facilitate a timely resolution to service operation issues.

DUTIES & RESPONSIBILITIES
• Analyze current and past trends in key performance indicators including all areas of revenue, cost of sales, expenses and capital expenditures.
• Monitor performance indicators, highlighting trends and analyzing causes of unexpected variances.
• Oversee and manage the continued development of Budgeting, Financial Forecasting, Operating Plans and Modeling tools for individual profit centers, geographical areas and market segments.
• Ad hoc reporting and analysis.
• Monthly, quarterly and annual financial reports.
• Implement and work with available Business Intelligence Tools (i.e. Accelerate and Zilliant) and Dashboard reports.
• Improve performance by evaluating processes to drive operational efficiencies and understand ROI and marketing programs, pricing, new store rollouts as well as other new projects.
• Develop financial models and analyses to support the Divisions strategic initiatives.
• Analyze complex financial information and reports to provide accurate and timely financial recommendations to management for decision making purposes.
• Support Senior Management Team, Field Management and Corporate departments with in-depth financial analysis.
• Participate in financial due diligence and analysis of acquisition opportunities.
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.