Product Manager ( EMEA - Remote )

About the Role

We are looking for a hands-on, organized, and execution-driven Product Manager, Nest to own the day-to-day development and product operations of Nest.

This is not a strategy-only product role. You will translate business needs, student feedback, coach requests, and operational pain points into clear product requirements, scoped tickets, backlog priorities, tested features, and launch updates.

You will be the person who turns “we need this” into a structured product request, a clear engineering ticket, a shipped improvement, and a simple internal announcement that CX, coaches, and stakeholders can understand.

What You’ll Own

Product Backlog Management

Own and maintain the Nest product backlog, including bug reports, feature requests, enhancement ideas, and operational needs from internal teams.

Product Requirements & Documentation

Write clear PRDs, feature briefs, rollout notes, user stories, and acceptance criteria that engineering, design, and non-technical teams can understand.

Ticket Creation & Scope Control

Create well-structured tickets with the problem, expected behavior, actual behavior, scope, out-of-scope items, edge cases, dependencies, and acceptance criteria.

Engineering & Design Coordination

Work closely with engineering and UX/design to confirm feasibility, clarify requirements, resolve blockers, review mockups, and keep development moving.

Launch Readiness & Rollout

Support launch planning, access rules, permissions, cohort logic, phased rollouts, QA coordination, and post-launch monitoring.

Internal Communication

Write clear feature updates and launch announcements for CX, coaches, leadership, and operations teams, explaining what changed, why it matters, and who is affected.

Post-Launch Follow-Up

Monitor feedback after releases, identify issues, track recurring themes, and turn learnings into future product improvements.

What You’ll Do Day to Day

• Review incoming feedback, bug reports, and product requests from CX, coaches, operations, students, and leadership.
• Reproduce issues where needed and document them clearly.
• Check for duplicates before creating new tickets.
• Break larger product ideas into smaller, shippable phases.
• Write and maintain PRDs for larger initiatives.
• Partner with UX/design to turn workflows and mockups into buildable specs.
• Run product working sessions with engineering and technical leads to triage, scope, and prepare work for development.
• Coordinate QA and confirm that features or fixes are retested after deployment.
• Draft and post launch updates so internal teams understand what changed and how to use it.
• Track recurring feedback themes and proactively recommend improvements.

Who Thrives Here

You are an execution-focused product operator who enjoys moving work from idea to ticket to launch.

You are a strong written communicator who can write both technical tickets for engineers and simple announcements for non-technical teams.

You are highly organized, detail-oriented, and comfortable keeping scopes tight, priorities clear, and follow-ups from slipping.

You can translate between engineering, design, CX, coaches, operations, and leadership.

You have a bias toward shipping and know how to move product requests forward in a structured way.

Requirements

3+ years of experience in product management, product operations, technical project management, or a similar software-related role.

Experience managing a product backlog.

Strong experience writing PRDs, tickets, user stories, acceptance criteria, or technical documentation.

Ability to work closely with engineering, UX/design, and customer-facing teams.

Strong organizational skills and attention to detail.

Comfort working in a fast-paced, remote-first environment.

Clear communication with both technical and non-technical stakeholders.

Strong availability during core business hours, especially 12:00 PM – 8:00 PM PT.

Nice to Have

Experience with EdTech, admissions, coaching, student platforms, or service-driven products.

Experience with ClickUp, Jira, Linear, Asana, Notion, Slack, Figma, or similar tools.

Experience with phased rollouts, permissions, access rules, cohort-based releases, or entitlement logic.

Comfort using AI tools such as Claude, ChatGPT, Cursor, or similar tools to support product documentation, ticket writing, and product operations.

Experience coordinating QA or release readiness.

Compensation

Base salary range: $40,000 – $50,000 USD per year, depending on experience and location.

This is a full-time remote position, paid on a bi-weekly payroll schedule of 26 pay periods per year.

A performance bonus may be offered in addition based on company and individual performance.

What We Offer

Full-time remote position
Bi-weekly paychecks
Paid training
PTO
Paid holidays
High-growth environment
Long-term career growth opportunities
Collaborative and mission-driven team culture
Opportunity to directly impact the student, coach, and family experience through product development

How to Apply

To be considered, please submit:

Your resume
Application questionnaire responses
A short video introduction, recommended under 2 minutes
Any relevant portfolio, product documentation sample, case study, or example of product work, if available

We are excited to learn more about you and your story.