Product Manager - AWS Enterprise Imaging

Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB).　

At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and sustainable imaging data management.　

From product development to implementation, our unified Enterprise Imaging Platform is purpose-built to reduce complexity, improve productivity and deliver clinical value. We use our proven track record as an innovator, our in-depth medical knowledge and our strategic guidance to help healthcare providers achieve their clinical, operational and business strategies.

The Global Product Manager - Platform Deployment & Lifecycle is responsible for defining and delivering the product strategy for packaging, installing, configuring, scaling, upgrading, rolling back, and recovering AGFA HealthCare Enterprise Imaging software across public cloud, private cloud, virtualized, and Kubernetes environments.

The role owns the transition from manual, engineer-dependent installation practices to standardized, repeatable, secure, and supportable deployment automation. Working across R&D, DevOps, Platform Engineering, Architecture, Security, Service, and Support, the Product Manager translates operational needs into roadmaps, use cases, acceptance criteria, and release guidance for immutable AMI-based virtual machines, Kubernetes and Helm, GitOps, infrastructure as code, automated validation, and lifecycle governance. Daily hands-on engineering is not the primary responsibility; however, the role requires sufficient technical depth to understand designs, challenge assumptions, identify dependencies, and make informed product trade-offs.

Location:

• Remote: North America (Waterloo or Remote)

What You'll Do:

Product Strategy & Roadmap Governance

• Define and own the product vision, strategy, and roadmap for platform deployment, installation, configuration, upgrade, rollback, scaling, and recovery capabilities.
• Prioritise investment based on customer value, operational risk, deployment effort, supportability, security, cost, and strategic alignment.
• Establish standard product patterns that reduce site-specific configurations and support consistent delivery across cloud, virtualized, and Kubernetes-based environments.
• Define clear product boundaries between AGFA-owned deployment capabilities, platform infrastructure, third-party software, and customer-managed responsibilities.
• Maintain a sequenced roadmap that distinguishes minimum viable capability, technical enablers, and validated future expansion.

Cloud Platform Transformation & Lifecycle Product Ownership

• Drive the transition from in-place binary installation to immutable, image-based virtual machine replacement using prebuilt Amazon Machine Images and equivalent cloud image patterns.
• Define product requirements for isolating persistent state from compute lifecycle so that virtual machines can be replaced, resized, scaled, redeployed, or rolled back without reinstalling or losing required state.
• Shape Kubernetes deployment capabilities using containers, Helm charts, standard deployment profiles, Git-managed configuration, and GitOps reconciliation through tools such as Flux or Argo CD.
• Ensure that Terraform, Ansible, image-building pipelines, cloud-init, configuration stores, secrets management, and CI/CD workflows operate as a coherent product lifecycle rather than disconnected engineering tools.
• Define requirements for automated bootstrap, idempotent installation, controlled overrides, version management, health validation, smoke testing, observability registration, and documented recovery.
• Support horizontal scaling and resilient deployment patterns, including auto-scaling groups, rolling replacement, high-availability topologies, and controlled zero- or minimal-downtime upgrade approaches.
• Requirements, Backlog & Delivery Leadership
• Convert strategic outcomes and operational pain points into well-structured epics, use cases, acceptance criteria, non-functional requirements, impact analysis, and definition-of-done expectations.
• Maintain an actionable backlog that balances customer-facing outcomes with platform enablers, automation, technical debt, security, observability, and supportability.
• Work with engineering teams to identify contracts and dependencies between AMIs, Terraform modules, Ansible automation, cloud-init payloads, secrets, configuration schemas, Helm charts, Git repositories, and runtime environments.
• Clarify ownership across teams and ensure that cross-team dependencies are assigned, planned, and visible before release commitments are made.
• Lead scope decisions and trade-off discussions when requirements affect release timing, architecture, operational cost, backward compatibility, or platform support boundaries.
• Ensure release guidance covers supported models, prerequisites, sizing, upgrade, rollback, known limits, and support responsibilities.
• Cross-Functional Leadership
• Collaborate with R&D, DevOps, Platform Engineering, Architecture, Security, Service, Support, Quality, and Product Leadership to align product direction and execution.
• Facilitate technical discovery and decision-making without replacing the accountability of architects, engineering leads, or DevOps implementers.
• Represent deployment and lifecycle requirements during product planning, programme increment planning, architecture reviews, release readiness reviews, and operational risk discussions.
• Translate complex infrastructure and automation topics into clear business outcomes, customer impact, executive decisions, and delivery priorities.

Customer, Service & Market Engagement

• Gather feedback from service engineers, deployment teams, support organizations, cloud operations, customers, and partners to identify recurring installation and lifecycle challenges.
• Use deployment data and field experience to reduce manual steps, configuration variation, upgrade risk, recovery time, and total cost of ownership.
• Support strategic customer opportunities, solution reviews, and RFP or RFI responses where deployment automation, cloud operating models, scalability, resilience, security, or lifecycle management are material.

Risk Management & Continuous Improvement

• Identify and manage product risks related to configuration drift, manual intervention, secrets handling, unsupported customization, failed upgrades, rollback, persistent state, and cross-team ownership gaps.
• Ensure security, vulnerability management, patching, auditability, and regulated healthcare requirements are incorporated into deployment and lifecycle capabilities.
• Establish measurable feedback loops using installation results, upgrade outcomes, support incidents, observability data, deployment lead time, and automation adoption.
• Champion standardization and continuous improvement that increase reliability, deployment speed, operational efficiency, and customer confidence.

Leadership & Influence

• Act as the product authority for platform deployment and lifecycle outcomes across the Enterprise Imaging portfolio.
• Promote product thinking within platform and DevOps initiatives by focusing on reusable capability, supported outcomes, measurable value, and customer impact.
• Drive adoption of standard deployment patterns and governance while constructively challenging unnecessary complexity and unsupported one-off solutions.

Who You Are:

• Demonstrated product management experience with enterprise software, cloud platforms, infrastructure products, deployment tooling, or technical platform services.
• Experience owning a roadmap and backlog for products that involve multiple engineering teams and significant architectural or operational dependencies.
• Strong understanding of modern software delivery, release management, DevOps, infrastructure automation, and immutable infrastructure principles.
• Experience working with AWS or another major public cloud provider, including compute, scaling, storage, identity, configuration, and secrets-management services.
• Experience with Kubernetes-based platforms and the product implications of containers, Helm, GitOps, high availability, scaling, upgrades, and observability.
• Proven ability to influence technical teams and senior stakeholders without relying on direct authority.
• Experience in healthcare IT, regulated enterprise environments, imaging systems, or other
• Kubernetes, containers, Helm charts, deployment profiles, operators, Git, GitOps, Flux, reconciliation, drift detection, and environment promotion.
• Terraform and infrastructure-as-code concepts, including modules, state, dependencies, environments, and repeatable provisioning.
• Ansible and configuration-management concepts, including idempotency, inventory, playbooks, role-based automation, and post-provision configuration.
• Immutable infrastructure and AWS lifecycle concepts, including AMIs, image pipelines, EC2 Image Builder or Packer, EC2, Auto Scaling Groups, storage, IAM, Parameter Store, Secrets Manager, cloud-init, persistent-state separation, validation, replacement, and rollback.
• CI/CD, artifact repositories, release orchestration, semantic versioning, automated testing, observability, health checks, smoke tests, diagnostics, backup and restore, and disaster recovery.
• Enterprise security, vulnerability and patch management, high availability, resiliency, capacity planning, cost optimization, and cloud financial management.
• Enterprise Imaging and healthcare interoperability concepts sufficient to understand the operational context of the platform.

Our Values:

• Own It (I do what I say, full accountability for results, finding solutions and Practice ethical and safe behaviors)
• Play as One (Collaborate for a common goal, diverse perspectives. Listen and communicate with respect, support decision for teams’ benefits)
• Move Forward (Embrace change, explore opportunities to innovate, feedback and improve performance, Proactive steps to resolve issues and continuous progress).
• Drive Value (Bold choices to maximize value creation, customer deliver exceptional value, add value to all stakeholders, use data to generate crucial insights and outcomes).

What we offer now and in the future:

• Dynamic global organization with a history of innovation and strong product portfolio.
• Challenging environment combined with a supportive management structure.
• Career development and growth.
• Competitive salary and benefit package.
• Friendly work environment surrounded by dedicated and professional colleagues.

Diversity and Inclusion:

At Agfa, our mission at Agfa is to ensure that everyone belongs. We believe that diversity and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great. 

Compensation: At Agfa HealthCare, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: $115,000 - $150,000. Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and  committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.　
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment application process, please contact agfahealthcarehrna@agfa.com.

At Agfa HealthCare, we are passionate about creating an inclusive workplace that promotes diversity of Age, Gender, Gender Identity or expression, Race, Sexual Orientation, Physical Ability, Ethnicity, or any other aspect that makes someone unique. The differences among us are our strengths. We are committed to promoting a diverse, equal and inclusive workplace that fully represents the different cultures, viewpoints and backgrounds of our global organization and the world we live in.

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