Product Evaluation Coordinator - Eastern US

Location: Eastern Time Zone, US

The Opportunity

Neat provides a best-in-class product evaluation program (PEP) for customers to experience collaboration the Neat way. As the Product Evaluation Program (PEP) Coordinator you will orchestrate the relationship between the end customer and the stakeholders at Neat during the trial period. 

• Primary point of contact during evaluation period.

• Welcome customer and partner to Neat PEP.

• Collaborate with cross-functional teams on all coordination including ordering and tracking of devices and management access.

• Customer kickoff and check in engagement with the customer and Neat account team.

• Engage Product Specialists and Customer support as needed.

• Collect customer feedback throughout trial as well as final survey.

• Initiation of quotes and invoice tracking.

• Close out process in back-end systems and transition back to account team.

• Track purchase orders via partners and directly with customers.

You Are:

• Bachelor’s degree in communications, business, marketing, data analytics, or a related field.

• Familiarity with online tools like Salesforce.com and NetSuite would be a plus but not required.

• Strong analytical skills.

• Excellent communication and presentation skills.

Compensation & Benefits

Pay Range: $60,000 – $65,000 per year. Actual compensation will be determined based on factors such as the candidate’s relevant experience, skills, and internal equity. This position is eligible for our comprehensive benefits package, including medical, dental, and vision insurance, and an unlimited PTO policy.

Why Join Neat?

At Neat, you’ll be part of a passionate team shaping the future of video collaboration. You’ll have the unique opportunity to represent our brand directly to global audiences and play a key role in how customers experience Neat.

We’re looking for passionate people who work hard and are focused yet like to have fun. The independent thinkers who thrive in a top-notch team of diverse talents. You’ll be contributing to a positive force for progress as the world moves to a new way of working. The workplace is changing, and you can be a part of shaping that future.

Our Company

Neat brings people together with beautifully simple, versatile video devices and experiences. By minimizing the physical and virtual divide, we enable everyone to feel more connected, present and understood, however they prefer to work. We aim to make our technologies so intuitive that terms like "in-office" and "remote" will seem obsolete in five years. Neat's pioneering portfolio addresses the needs of today's workplace and natively supports Microsoft Teams, Zoom, Google Meet, and a range of compelling business apps.

We are an ambitious, accountable, collaborative, responsible, and growing team that fosters an environment where creativity and ingenuity can flourish. We strive to bring out the best in our Neaters and make amazing products and experiences. We are based in Oslo with Neaters working all over the world.