Product Designer, AI Experiences

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. 

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally. 

About the Opportunity

Dayforce is looking for a self-starting, highly motivated Product Designer to help define how intelligence is experienced across Dayforce. This role sits within the AI Experience team, shaping AI-powered workflows that help HR professionals, managers, and employees do the work they are meant to do with more clarity, confidence, and control.

The AI Experience team translates advanced AI capabilities into usable, explainable, and responsible product experiences. We sit at the intersection of AI engineering, product strategy, design systems, and experience design, turning what is technically possible into what is humanly valuable.

This is an intentionally flexible role for an accelerated and evolving AI roadmap. Depending on where the highest-priority work lands, you may support projects including agent orchestration, workflow automation, and broader agent platform initiatives. The right person will be energized by ambiguity, able to create structure quickly, and comfortable moving between discovery, systems design, prototyping, and delivery.

This is not a role for someone who only wants to polish screens at the end of a process. You will work across discovery, systems thinking, interaction models, prototyping, validation, and delivery, while creating reusable patterns and guidance that enable other Dayforce design teams to design with AI, not just for AI.

Key to success is close collaboration with Product Managers, Engineers, Researchers, Design System partners, and teams across the Dayforce ecosystem. Product Designers are expected to be strong product partners who can navigate ambiguity, influence direction, and connect design decisions to customer value, trust, and business outcomes.

What You'll Get to Do

• Design AI-powered product experiences across Dayforce, with a focus on enterprise-related workflows.
• Shape interaction models for human + AI collaboration, including how users ask, review, refine, approve, automate, escalate, and recover from AI-assisted actions.
• Partner with Product Managers and Engineers to frame ambiguous opportunities, define requirements, structure complex work, and make smart trade-offs across usability, feasibility, trust, and scale.
• Conduct discovery, concept testing, and usability testing to understand user needs, mental models, risks, and adoption barriers, with support from UX Research.
• Create prototypes and internal demos that make emerging AI capabilities tangible for leadership, Engineering, Product teams, and customer stakeholders.
• Develop reusable design patterns and heuristics for agentic experiences, including routing, orchestration, evaluator/optimizer loops, automation, observability, and human-in-the-loop controls.
• Translate technical platform capabilities into approachable user experiences, including how users configure, monitor, troubleshoot, and trust agent-driven workflows.
• Design for trust, transparency, explainability, user control, permissions, privacy, and responsible AI practices in highly regulated workforce scenarios.
• Contribute to the Dayforce Design System by defining how AI should look, speak, behave, recover, and scale consistently across product areas.
• Facilitate AI design workshops, critiques, and working sessions that help product pods identify high-value AI opportunities and apply shared AI patterns.
• Present work clearly to executives and cross-functional stakeholders, articulating design rationale, risks, open questions, and expected customer value.
• Support recruiting processes, including candidate outreach, portfolio reviews, and interviews.
• Help define foundational AI experience architecture for Dayforce, not just one feature area.
• Design patterns that other product teams can reuse when integrating Assistants, Agents, and AI-powered workflows.
• Balance innovation with responsible design, including transparency, control, observability, permissions, escalation, and trust.
• Work in a dual mode, building core AI experiences while enabling other teams to apply AI guidance in their domains.
• Help Dayforce evolve AI Workspace from a collaboration layer into a platform ecosystem of modular apps, agents, and extensible workflows.
• Work within a fast-moving environment where priorities may shift as the AI roadmap matures.

Skills and Experience We Value

• Experience shipping successful enterprise SaaS products or complex workflow experiences; experience with AI, automation, developer tools, analytics, workflow builders, platform ecosystems, or internal tools is a strong plus.
• Comfortable operating in ambiguity and shaping early concepts before all technical or product requirements are fully defined.
• Strong systems-thinking skills with the ability to connect individual user moments to broader product architecture, design systems, data flows, permissions, and long-term scalability.
• Strong craft in interaction design and product thinking, with the ability to make complex, technical, or abstract capabilities feel approachable and useful.
• Ability to flex across product surfaces and problem types, from exploratory concepts to platform foundations to production-ready workflows.
• Of the following skills, expert in one, advanced in two, and proficient in two: Interaction Design, Systems Thinking, Information Architecture, Prototyping, UX Writing/Conversation Design, Visual Design, Conducting User Research, Research Insights and Analysis, and Front-end Development.
• Understanding of how design work connects to business value, adoption, risk reduction, customer trust, and measurable outcomes.
• Experience designing for multiple audiences, complicated workflows, and high-stakes decision-making; HCM, HR, payroll, workforce management, or compliance experience is a plus.
• Familiarity with accessibility guidelines, inclusive design practices, and responsible AI considerations such as transparency, bias, explainability, consent, escalation, and user control.
• Excellent communication, facilitation, presentation, and collaboration skills, especially when aligning Design, Product, Engineering, Research, Legal, Compliance, and Leadership stakeholders.
• Curiosity about AI and a willingness to experiment with new tools and methods while staying grounded in user needs, customer value, and ethical product judgment.

What Would Make You Stand Out

• Experience with AI, automation, developer tools, analytics, workflow builders, platform ecosystems, or internal tools.
• Experience with HCM, HR, payroll, workforce management, or compliance.
• Experience designing AI-powered workflows, agentic experiences, or human + AI interaction models.
• Experience creating reusable design patterns that enable other product teams to integrate AI capabilities.
• Experience applying responsible AI principles, including transparency, explainability, user control, permissions, and human-in-the-loop practices.

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce employees and their families are eligible to participate in the following benefits programs: medical, dental, vison, and life insurance. Dayforce employees are also eligible to participate in a 401k plan (plus match) and a Global Employee Stock Purchase Plan. Employees also receive unlimited Time Away From Work (in lieu of accrued vacation time), 10 paid US holidays, up to 80 hours  of paid sick time and 17 weeks of paid parental leave, subject to the terms of the applicable policy or program.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. 

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization. 

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process

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