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The role involves creating diverse content including UGC, product tutorials, and educational videos to serve as a public-facing voice for the product. Additionally, the candidate will host webinars, live demos, and community events to engage users and gather feedback.
Role Overview
This person becomes one of the public-facing voices of the product. The role combines Content Creation, UGC, Product Education, Video, Presenting, Webinars, and Community engagement. This is a highly hands-on position — the candidate should be comfortable getting on camera, creating content themselves, demonstrating software, and presenting to an audience.
Core Responsibilities
UGC & Content Creation
Short- and long-form content across TikTok, Instagram, YouTube Shorts, LinkedIn and other channels: UGC-style videos, demos, hooks, testimonials, paid creatives and educational/social content
Comfortable becoming a recognizable face of the product
Product Education
Create product tutorials, 30–90 second feature walkthroughs, and onboarding videos
Cover tips, best practices, use cases, and feature launches
Explain features simply and stay close to product updates for accuracy
Webinars, Events & Community
Host webinars, live product demos, and workshops
Present with slides at community sessions and public events
Engage users live and gather feedback
Candidate Requirements
Must-Have
Very comfortable speaking on camera
Strong spoken English
Able to communicate naturally with a US audience
Confident public speaker/presenter
Able to create content without every sentence scripted
Comfortable demonstrating software/products
Basic video recording and editing skills
Comfortable setting up camera, lighting and audio independently
Full working-hours overlap with the client's time zone required
Strongly Preferred
Experience in one or more of: UGC, SaaS content, product marketing, video content, social media, webinars, presenting, teaching, community building, product education, or paid ad creative. Experience creating content for a US audience is particularly valuable.
Performance Indicators
Consistent UGC pipeline, steady ad creative supply, useful product tutorials, educational content, regular webinars/live sessions, stronger product understanding, higher brand engagement, and content that supports growth.
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