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Drive the execution of OS&E category strategies for Luxury & Lifestyle brands, ensuring alignment to brand standards, procurement frameworks, and business priorities. This role bridges category strategy and operational execution, supporting supplier programs, sourcing initiatives, and hotel-facing implementation to deliver cost-effective, compliant, and scalable OS&E solutions across operating hotels and new openings.
Your day to day
Execute OS&E category strategies across key sub-categories (e.g., amenities, linen, terry, fill, uniforms)
Support the development and ongoing refinement of category plans through data, supplier insights, and stakeholder feedback
Lead sourcing activities including RFIs, RFPs, and negotiations in alignment with category strategies
Support contract implementation and supplier onboarding
Manage supplier performance, identify risks, and escalate issues as needed
Build strong supplier partnerships to support innovation, quality, and service delivery
Partner with Brand, Operations, Design, and Procurement teams to support OS&E program adoption
Act as a key point of contact for hotel stakeholders on category-related inquiries
Support new hotel openings and transitions by aligning category strategy with project needs
Analyze spend, supplier performance, and adoption metrics to identify opportunities
Support dashboards, reporting, and executive summaries for leadership
Provide data-driven insights to inform category strategy evolution
Support execution of category initiatives, supplier rollouts, and regional procurement projects
Coordinate timelines, track deliverables, and proactively address risks
Manage multiple priorities across projects and operational support
What we need from you
Bachelor’s degree in supply chain, Business, Hospitality, or related field (or equivalent experience)
3–5+ years procurement experience, ideally within hospitality OS&E or similar categories
Demonstrated experience in sourcing, supplier management, or category execution
Experience working in a matrixed, cross-functional environment
Strong understanding of OS&E categories and brand standards
Procurement fundamentals: sourcing, negotiation, contract basics
Stakeholder management and communication skills
Analytical capability with ability to translate data into insights
Project and time management across multiple priorities
Advanced Excel and PowerPoint skills
Location – This job is primarily remote. The selected candidate should reside in or near Toronto, Ontario, Canada.
The salary range for this role is $75,000.00 to $80,000. This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.
Who we are
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
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