The Print & Mail Services Associate will operate digital print and finishing equipment while managing mailroom activities and document production. They will also provide client support, monitor job queues, and ensure quality standards are met across all service delivery processes.
The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.
Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
Description & Requirements
About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
Overview:
Join Xerox as a Print & Mail Services Associate, where you will support Xerox-managed service sites by delivering efficient print, mail, and office services. In this role, you will combine hands-on document production and finishing work with basic client support, workflow coordination, and day-to-day operational support. Why Join This Team:
Build experience across print production, mail services, scanning, and office support
Work in a hands-on role that supports important client operations and daily workflow
Gain exposure to production equipment, document management, and service delivery processes
Contribute to continuous improvement and workflow optimization initiatives
Join a team focused on service quality, responsiveness, and customer support
What You Will Do:
Operate digital and color print equipment for document production and finishing
Perform mailroom activities including sorting, delivery, metering, packaging, and handling incoming and outgoing mail and packages
Use finishing equipment such as laminators, paper cutters, and inserters while maintaining quality standards
Monitor job queues, complete quality checks, and log production activity, file preparation, scanning, and archiving tasks
Support clients and end users, troubleshoot basic equipment issues, maintain supply levels, and escalate issues as needed
What You Need to Succeed:
High School Diploma or equivalent required
Minimum 1 year of experience in a print, mail, or customer service role
Basic to intermediate proficiency with Microsoft Word, Excel, and Outlook
Strong organizational, multitasking, communication, and customer service skills
Ability to lift up to 50 lbs and stand or walk for extended periods; bilingual capability is preferred for some locations
How We Set You Up for Success:
Opportunities to build practical experience with print, mail, and office service operations
Exposure to Xerox-managed client environments and workflow coordination
A role that develops technical, service, and operational support skills
Participation in continuous improvement and process optimization efforts
Experience working in a fast-paced, service-focused environment
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