Presales Solution Consultant - Retail Technology | Australia & New Zealand (all genders)

Europe’s No. 1 and the world’s No. 4 in retail software — that’s GK. Founded in Germany in 1990, we power 570,000+ retail and payment installations across 65+ countries, with 1,350+ people from 55+ nationalities in 14 offices worldwide. Now a wholly owned Fujitsu company, we pair deep retail expertise with Fujitsu’s global scale, AI, and cloud innovation — making this a genuinely exciting moment to join. Remote-first, truly international, and built on collaboration: this is where retail’s future gets made. 

Retail never stands still — and neither do we. As a Presales Solution Consultant, you're at the heart of how the world's leading retailers discover, understand, and choose GK. Partnering with Sales, you'll support strategic pursuits with leading grocery, fashion, and general merchandise retailers across Australia and New Zealand, with opportunities to support customers across the broader Asia-Pacific region, validating technical fit across our unified commerce suite: POS, edge and cloud store solutions, payments, and promotions. Your mission: turn complex retail technology into clear, compelling value. 

This is a role for someone who genuinely loves retail and technology in equal measure, who brings a rare blend of technical depth and outstanding communication, and who thrives in a tight-knit, high-trust team where curiosity and a can-do mindset matter as much as expertise. 

You'll report directly to the APAC Presales Team Lead. Day to day, you'll work hand-in-hand with Sales, Product and Professional Services around every customer. 

Location: Based in Australia or New Zealand.

What you’ll do 

• Lead customer engagements — demonstrations and presentations — for the GK Product Suite, with both new and existing customers. 
• Develop technical solution designs and craft persuasive proposals and presentations tailored to each customer’s reality. 
• Partner closely with Sales as one team, bringing the technical expertise and solution storytelling that wins trust and deals. 
• Capture and document customer requirements, and channel product feature requests back into standardization. 
• Support RFI/RFP processes, assuring the quality of functional and technical proposal documents at every stage of the sales cycle. 
• Conduct and support Proofs of Concept (PoCs). 
• Produce clear technical guidelines and documentation (Confluence, Jira, Teams channels and more). 
• Collaborate closely with our Product colleagues, feeding real customer insight back into the roadmap. 
• Work hand in hand with Sales, Product and Professional Services. 
   

What you bring 

• Retail technology expertise: A real understanding of retail and the technology behind it. You bring an IT-grounded background, whether as an IT or business-informatics professional or through hands-on experience inside a retail IT organization. 
• Proven experience: Solid, hands-on experience in presales, consulting, or a closely related retail/IT role. What matters most is that you bring the knowledge and expertise with you from day one. 
• Communication and presentation: You can hold a room, explain the complex simply, and — just as importantly — truly listen. With fantastic organisational and presentational qualities, you win trust through substance and deliver with polish. 
• Curiosity and drive: A genuine “I’ll figure it out” attitude. You’re driven to dig in, solve complex problems and customer challenges, and get the best out of every opportunity. 
• Team spirit: We hire people who lift the team up. Technical brilliance matters, but here it goes hand in hand with collaboration — we work as one team, and supporting each other is part of how we succeed. 
• Nice to have: Familiarity with preferred partner products such as SAP is an advantage. 

Why join GK?  

• Mission-driven: We simplify interactions in retail – for businesses and customers alike. 
• Powered by flexibility: Remote-first, flexible hours – work where and how you thrive. 
• Stability with vision: Permanent contract in a future-focused, stable environment. 
• Culture that connects: Open, collaborative, and people-first – with great coffee if you drop by 😉
• Backed by strength: With 35+ years of retail tech expertise and as part of Fujitsu, a global IT leader. 
• Tech that scales: AI-powered solutions built to grow with the world’s leading retailers. 
• Think global: 570,000+ installations in 65+ countries. Real impact, worldwide. 

Ready to apply? 
If you love retail, live for solving problems, and want to do it alongside a team that genuinely has each other’s backs, we’d love to hear from you. Apply today and let’s build what’s next — together.