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MGT

Practice Lead, Cloud and Data Center

Posted a day ago
10+ years experience
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AI Summary

The Practice Lead is responsible for the operational leadership of the Cloud & Data Center Professional Services team, ensuring successful project execution and resource management. They serve as the primary technical escalation point while collaborating with sales and delivery teams to maintain high standards of service delivery.

Practice Lead, Cloud and Data Center
FLSA Status: Exempt
Location: Remote, United States

WHO WE ARE:

MGT is a leading provider of technology and advisory solutions serving state, local, and education government agencies (SLED) across the United States. Through client partnerships, MGT’s almost 1,200 employees impact communities for good by managing and securing critical networks, solving complex human capital and fiscal problems, elevating education systems, and advancing equity as a performance imperative. MGT partners with thousands of agencies as a trusted advisor delivering solutions that improve technology, operational, and economic performance to help communities thrive.

Founded in 1975, MGT initiated an ambitious restart in 2016, broadening the solutions portfolio to provide the most specialized solutions, tackling the most mission-critical problems that live at the top of the public agency leadership agenda. MGT drives over 20% compound annual organic growth and utilizes programmatic mergers and acquisitions to grow capabilities, attract top talent, and accelerate growth scale. Since 2020, MGT has successfully completed 13 acquisitions, driving over 60% compound annual inorganic growth.

Celebrating its 50th year in 2025, the firm attracts exceptional talent and empowers them to exceed client expectations as they navigate the dynamic demands of the clients we serve. Hear more about MGT’s culture in the words of our employees.

WHAT YOU’LL DO:

The Cloud & Data Center Practice Team Lead is responsible for the day-to-day operational leadership of MGT's Cloud & Data Center Professional Services team. This role ensures successful execution of cloud, virtualization, storage, backup, disaster recovery, and data center modernization projects by coordinating engineering resources, maintaining delivery standards, supporting project execution, and serving as the primary technical and operational escalation point for the practice. The Team Lead works closely with Project Managers, Delivery Leadership, Sales, and Engineering teams to ensure projects are delivered efficiently, consistently, and in alignment with customer expectations. The position combines hands-on engineering expertise with operational team leadership and resource management responsibilities.

Operations & Delivery Management

  • Coordinate day-to-day activities of the Cloud & Data Center practice to support successful project delivery.
  • Manage engineering assignments, project workload balancing, and resource scheduling across active engagements.
  • Monitor project execution to ensure adherence to scope, milestones, technical standards, and quality expectations.
  • Participate in project kickoff meetings, status reviews, and delivery escalations.
  • Collaborate with Project Managers to identify risks, address resource constraints, and support issue resolution.
  • Ensure implementation documentation, project deliverables, and closeout requirements are completed accurately and consistently.
  • Support services leadership with project forecasting, staffing needs, and delivery capacity planning.
  • Provide performance coaching, conduct performance reviews, deliver technical guidance, and support the professional development of team members.

Technical Leadership

  • Serve as the primary technical escalation point for complex cloud and data center implementation issues.
  • Provide technical oversight for cloud migrations, hybrid cloud architectures, virtualization platforms, storage solutions, backup and recovery systems, disaster recovery initiatives, and data center modernization projects.
  • Conduct implementation reviews and quality assurance checks to ensure alignment with MGT standards.
  • Assist engineers with troubleshooting, implementation planning, and resolution of technical challenges.
  • Support standardization of deployment methodologies, implementation procedures, and technical documentation templates.
  • Maintain awareness of vendor updates, platform enhancements, security advisories, and technology changes impacting customer environments.

Resource Management & Team Leadership

  • Lead and mentor engineers assigned to the Cloud & Data Center practice.
  • Conduct regular resource utilization reviews and assist with workload balancing.
  • Support onboarding of new engineers and facilitate knowledge transfer activities.
  • Identify skill gaps and coordinate training and certification opportunities.
  • Promote cross-training initiatives to expand technical coverage across cloud infrastructure, virtualization, storage, and disaster recovery technologies.
  • Provide performance coaching, technical guidance, and development feedback to team members.

Practice Execution & Process Improvement

  • Drive adoption of implementation standards, project procedures, and operational best practices.
  • Capture lessons learned and facilitate sharing of technical knowledge across the organization.
  • Identify opportunities to improve delivery efficiency, documentation quality, and resource utilization.
  • Contribute templates, technical content, and deployment guides to the Knowledge Hub.
  • Support continuous improvement initiatives focused on customer satisfaction and delivery consistency.

Sales & Project Support

  • Assist Sales and Presales teams with technical reviews, implementation planning, cloud adoption strategies, and effort estimation.
  • Participate in project handoff meetings to ensure delivery teams understand scope and requirements.
  • Provide technical input for Statements of Work and implementation approaches.
  • Support customer discussions related to project execution, migration strategies, technical risks, and delivery expectations.
  • Assist with identifying additional service opportunities during active engagements.

WHAT YOU’LL BRING:

  • Advanced knowledge of enterprise cloud and data center technologies, including public cloud platforms, virtualization, storage, backup, disaster recovery, and infrastructure modernization.
  • Experience supporting large-scale cloud migration, hybrid cloud, virtualization, and data center transformation projects.
  • Strong understanding of Microsoft Azure, AWS, VMware, Nutanix, Hyper-V, Veeam, Rubrik, Cohesity, Dell, HPE, and related technologies.
  • Experience conducting technical quality reviews and implementation oversight.
  • Familiarity with professional services delivery models, project lifecycle management, and customer-facing consulting engagements.
  • Strong troubleshooting and technical escalation management capabilities.

Skills

  • Strong operational leadership and team coordination skills.
  • Excellent resource allocation and workload management capabilities.
  • Ability to balance hands-on technical responsibilities with team leadership duties.
  • Strong organizational skills and attention to detail.
  • Effective communication with customers, project teams, and internal stakeholders.
  • Ability to manage multiple concurrent projects and priorities.
  • Proven ability to mentor engineers and develop technical talent.
  • Strong problem-solving and escalation management skills.
  • Commitment to delivery excellence, customer satisfaction, and process consistency.

EDUCATION AND EXPERIENCE:

  • Bachelor's degree or equivalent work experience.
  • Minimum of Ten (10) years of enterprise infrastructure, cloud, and data center experience.
  • Minimum of Five (5) years leading cloud, virtualization, infrastructure modernization, or engineering projects and teams.
  • Minimum of Three (3) years of resource management, team leadership, or delivery management experience.
  • Prior experience in a Professional Services, Systems Integrator, Consulting, or VAR environment preferred.

WHAT WE OFFER:

Our world-class work environment encompasses flexible and remote work options, a commitment to equity, and nationally respected teams in management consulting and technology services. We also offer opportunities to make a profound social impact through innovative projects, and professional development opportunities for career growth. Here you can read more about our extensive Employee Value Proposition (EVP).

Specifically, we will offer you a competitive compensation package including:

  • Flexible paid time off
  • 5% 401K matching program
  • Equity opportunities
  • Incentive and bonus programs
  • Up to 16 weeks of paid parental leave
  • Flexible spending accounts

Full-health benefits with base employee coverage fully funded, comprising:

  • Medical, dental, and vision coverage
  • Life insurance
  • Short and long-term disability coverage
  • Income protection benefits

MGT Impact Solutions, LLC is an equal opportunity employer. We will not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, marital status, genetic information, sexual orientation, pregnancy, gender identity, or any other characteristic or class protected by law.

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