The intern will support the attention and tracking of service center and call center requests while managing operational cases and reports. They are also responsible for updating information in systems and providing process support to ensure a high-quality customer experience.
🚀 ¡Oportunidad de Aprendizaje SENA!
¿Estás buscando realizar tu etapa práctica y desarrollar experiencia en una compañÃa lÃder? ¡Esta puede ser tu oportunidad!
📱 Aprendiz SENA - Soporte Operativo Serás responsable de apoyar la atención y seguimiento de solicitudes de centros de servicio y call center, actualizar información en sistemas, gestionar casos y reportes operativos, y brindar soporte a los procesos para garantizar una excelente experiencia al cliente.
Contar con una conexión a internet estable, ya que las actividades se realizan de manera remota.
🌟 Tendrás la oportunidad de aprender sobre procesos operativos, trabajo en equipo, atención al cliente y herramientas digitales en un entorno dinámico y profesional.
Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
AI and Biometric Usage
Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.
Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.
Job Scam Alert Please be aware that during Assurant's application process, we will never ask for personal information such as your National ID number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”
— Sarah J.
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Marketing Manager
★★★★★
Verified
