Portuguese Speaking Customer Experts for Messaging App - Work In Athens, Greece

Portuguese Speaking Customer Experts for Messaging App

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting elite talent with industry-leading corporations across Europe. We are dedicated to providing seamless career transitions, making us the partner of choice for professionals seeking high-impact, international career opportunities.

Job Overview

We are currently sourcing exceptional talent for the Portuguese Speaking Customer Experts for Messaging App position in Greece, a role situated at the heart of the fast-paced social media industry. If you are looking for exciting jobs in Greece that combine high-tech support with a vibrant lifestyle, this is the perfect opportunity to advance your career with a global leader.

Key Responsibilities

• Provide world-class support for users of a leading global messaging app within the social media sector.
• Manage user inquiries through various digital channels, ensuring high levels of satisfaction.
• Monitor and moderate content to maintain a safe and engaging environment for the social media community.
• Collaborate with cross-functional teams to resolve complex technical or account-related issues.
• Maintain comprehensive knowledge of the latest social media trends and app features.
• Adhere to strict quality assurance protocols to uphold the premium brand standards of our client.
• Analyze user feedback to contribute to the continuous improvement of the digital support experience.

Requirements

• Native or fluent Portuguese (spoken and written).
• Valid EU passport (mandatory).
• Advanced proficiency in English to navigate internal systems and collaborate in a multicultural environment.
• Passion for social media platforms and digital communication technology.
• Strong problem-solving skills and a high degree of empathy for the end-user.
• Previous experience in customer service or a related technical support role is considered an asset for these Portuguese-speaking jobs.

Benefits

What We Offer

• Competitive Monthly Salary.
• Two extra salaries per year (13th and 14th salary bonus).
• Fully Paid Training programs to ensure your success.
• Comprehensive Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel accommodation included).
• Attractive Monthly Performance Bonus schemes.
• Career development opportunities in an international social media environment.
• And Much More...

Life in Greece

Living in Greece offers a unique blend of ancient history, Mediterranean charm, and a vibrant modern culture. As a hub for international business, Greece provides an exceptional quality of life, featuring legendary sunshine, stunning coastal vistas, and a world-renowned social lifestyle that makes it one of the most desirable places to work in Europe.

Beyond the career growth found in these Portuguese-speaking jobs, you will enjoy the unmatched culinary scene and the warm hospitality that defines Greece. Our comprehensive relocation package ensures that your transition to life in Greece is stress-free, allowing you to settle in quickly and enjoy all that this beautiful country has to offer.

How to Apply

Ready to take the next step in your professional journey? Join us for this exciting Portuguese Speaking Customer Experts for Messaging App position in Greece by clicking the Apply Now button below. We look forward to reviewing your application.