Portuguese Speaking CS Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation

Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for Portuguese Speaking Customer Service Representatives in Sofia, Bulgaria, complete with fully paid relocation! This is a wonderful chance for individuals eager to grow their careers in a dynamic environment while enjoying the vibrant culture of Bulgaria.

Responsibilities

• Provide top-notch customer service to Portuguese-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers by handling inquiries, resolving issues, and providing detailed information about our products and services.
• Professionally manage customer complaints and ensure a positive customer experience.
• Document customer interactions accurately and follow up to maintain high satisfaction levels.
• Collaborate with team members and other departments to improve service quality and efficiency.
• Stay updated on company policies, products, and promotions to effectively assist customers.
• Participate in continuous training programs to enhance product knowledge and customer service skills.

Requirements

• Fluency in Portuguese and English, both written and spoken.
• Experience in customer service or a related field is preferred.
• Strong communication skills and the ability to build rapport with customers.
• Problem-solving skills and the ability to thrive in a fast-paced environment.
• Proficiency in customer service software and Microsoft Office applications.
• Detail-oriented with strong organizational abilities.
• Willingness to relocate to Sofia, Bulgaria, and embrace a new cultural experience.

Benefits

• Paid comprehensive training provided
• Secure job with opportunities for career growth
• Competitive salary
• Extra health insurance options
• Choose from over 50 benefits and services
• Welcoming international work atmosphere
• Ongoing support and learning opportunities
• Bonuses for referring new employees
• Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)