Platform Engineer

The problem you will help solve

Public health agencies depend on reliable, secure technology to protect communities. When the systems health departments use to manage data, coordinate programs, and respond to crises go down, response slows, and communities lose ground. At Flourish and Thrive Labs, we build and operate PH360, a public health technology platform that helps local, state, territorial, tribal, and federal agencies work faster and smarter. You will keep that platform running, secure, and ready for the people who depend on it.

What success looks like

In your first 30 days, you will learn the PH360 platform architecture, meet your teammates on the System Team, get oriented in our AWS and Salesforce environments, and complete your first sandbox configuration task.

By 90 days, you will independently manage sandbox environments, own a defined set of CI/CD pipeline workflows in GitHub Actions, and actively contribute to SOC 2 and HIPAA compliance activities.

In your first year, you will have materially improved the reliability and synchronization of our development, staging, and production environments, reduced sandbox-related access issues, and contributed to a measurable improvement in deployment pipeline efficiency.

A typical week

Most of your time will be spent configuring and maintaining AWS and Salesforce environments across development, staging, and production, as well as keeping GitHub Actions workflows running smoothly. You will participate in Scaled Agile for Enterprise (SAFe) ceremonies as a member of the System Team supporting the Agile Release Train, including PI Planning. You will collaborate daily with fellow platform engineers and coordinate with System, Solution, and Enterprise Architects on platform decisions. You will monitor system health through Datadog and contribute to incident response when production issues arise.

How you will work with AI

F&T Labs uses AI tools to support engineering and operations work. You will be expected to use AI coding and productivity assistants as part of your workflow. Humans remain accountable for all infrastructure decisions, code reviews, security configurations, and any actions that affect protected health information. We will provide training and support for team members who are new to AI-native ways of working.

What you need to succeed on day one

The following are required on day one. We mean these as real requirements, not a wish list.

1.    You can configure, manage, and troubleshoot AWS cloud environments, including development, staging, and production systems.

2.    You can administer Salesforce environments, including standing up sandboxes, synchronizing them, and resolving access issues.

3.    You can build and maintain CI/CD pipelines using GitHub Actions.

4.    You have worked directly within a local, state, territorial, tribal, or federal public health agency, giving you a firsthand understanding of the environment our customers operate in.

5.    You hold a bachelor’s degree in computer science, information systems, public health informatics, or a closely related field.

Nice to have, and we will help you learn the rest

•       Salesforce Certified Platform Administrator credential

•       AWS Certified Cloud Practitioner credential

•       Experience with scripting languages (such as Bash or Python) for automation

•       Experience with Docker and containerized environments

•       Familiarity with Datadog or similar observability platforms

•       Experience supporting SOC 2 or HIPAA compliance programs

If you have lived experience or community ties relevant to the populations our public health customers serve, we value that perspective alongside your technical skills.

Honest notes about the work

Hours: Core collaboration hours are 10 A.M. to 2 P.M. Central, Monday through Friday. We offer flexibility outside those hours, and we trust you to manage your time. There will occasionally be periods, such as around major platform releases or compliance milestones, when availability outside core hours may be needed. We aim to be transparent about those periods in advance.

On-call: There is no formal on-call rotation at this time. If a critical production issue arises, the team responds on a best-effort basis. We will communicate honestly if this changes.

Incident response: You may be involved in diagnosing and resolving system outages. We approach incidents as learning opportunities, not blame events.

Compliance work: This role actively contributes to SOC 2 and HIPAA compliance. That work involves careful documentation and attention to detail and is a valued part of how we protect our customers and their communities.

Growth

This role sits on a defined career ladder: Platform Engineer (mid-level), Senior Platform Engineer, and Staff Platform Engineer. Advancement criteria are published and reviewed with your manager. We support professional development, including pursuing certifications in Salesforce and AWS.

Our hiring process

1.    Application — Submit your resume. We review every application. (Estimated time: 15 minutes)

2.    Screening call — A brief conversation to learn about your background and answer your questions. (30 minutes)

3.    Interview with a Solution Architect — A structured conversation focused on your platform engineering experience and technical approach. (45 to 60 minutes)

4.    Interview with a developer on our team — A conversation about how you work, how you collaborate, and what you have built. (45 to 60 minutes)

5.    Decision — We will notify every candidate of the outcome within two weeks of their final interview.

Total expected time: Three to five weeks from application to decision.

Accessibility and accommodations: We will gladly provide accommodations at any stage of this process. You do not need to share a diagnosis. You may request a video, phone, or written format for the interview steps. Should you need accommodations, discuss them with your recruiter.

Must be authorized to work in the United States without sponsorship. Willingness to adhere to our no-drug workplace policy. You must agree to undergo eVerify for employment status at hiring. We encourage applications from diverse backgrounds and experiences, even if you don't meet all listed qualifications.

No 3rd Party Recruiters. No Phone Calls. We are unable to do informational interviews at this moment. Candidates who call or schedule a "coffee chat" will be considered disqualified.