People Operations Administrator

Role: Junior People Operations  Administrator 

Location: Remote (México)

Language: Proficiency in English is required as we are a global business

About the role:

We’re looking for a highly organised and detail-oriented individual to join our dynamic People & Talent Ops Team. 

This entry-level role provides a fantastic opportunity to launch your HR career and gain practical experience in all aspects of HR Administration.  You’ll work closely with experienced professionals, receiving hands-on training and mentorship to develop your skills and expertise. 

What you will be doing: 

• HRIS & ATS Support:  Utilize HR Information System (HRIS) and Applicant Tracking System (ATS) to maintain accurate employee records. We'll provide comprehensive training on Sage People and/or Greenhouse (or any other system of use).  
• Employee Life Cycle Assistance:  Support with all stages of the employee life cycle, including onboarding, offboarding, promotions, and transfers, under the guidance of senior team members.
• Compliance Support:  Contribute to ensuring compliance with local employment laws and company policies (Data Protection). You'll learn best practices and contribute to our "audit-ready" processes.
• Administrative Support:  Support various administrative tasks related to background checks, employment authorization (I9), payroll administration, and scheduling interviews for candidates
• Policy & Procedure Support:  Learn and apply our HR Policies and Procedures.  You’ll be empowered to assist employees with their enquiries
• Ticketing System:  Utilize Manage Engine ticketing tool to manage and respond to HR-related inquiries and requests, following established service level agreements (SLA’s)
• Documentation & Reporting:  Assist in preparing and maintaining accurate HR documentation and reports.
• Employee Support:  Contribute to providing timely and accurate information to employees 
• Project Assistance:  Participate in ad-hoc projects and reporting tasks as assigned  
• Benefits Administration Support:  Assist with benefits administration tasks, ensuring accurate data and enrolment. 
• Performance Management Support:  Provide support for performance management activities as required. 
• Team Collaboration:  Work collaboratively with a supportive and experienced team 

What you need to be great in this role: 

• Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience). Recent graduates are strongly encouraged to apply. 
• Strong organizational and time management skills
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Enthusiasm for learning and developing a career in Human Resources.
• Attention to detail and a proactive approach to problem-solving
• Ability to work independently and as part of a team.
• Strong work ethic and commitment to confidentiality 

Req ID: 18805

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