Payroll Specialist IV

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. 

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally.

Job Location - Virtual (Work from Home)

Work Timings - 2PM - 11PM IST

About the Position:

Dayforce is currently seeking a Payroll Specialist to work in a team that will manage the full payroll process for our customers. As a Payroll Specialist, you will be responsible for receiving, validating and completing all processes and audits as a part of the payroll process. You will be required to develop and maintain good working relationships with your client team, respond to, and resolve client employee queries within the timescales defined, and maintain up-to-date knowledge of UK payroll legislation. 

What you’ll get to do:

• Responsible for ensuring all aspects of the payroll cycle, including tax, benefits, etc. are processed, reconciled, audited and transmitted accurately and on time
• Ensure accurate and timely processing of payroll impacting changes, payments and payroll processing for assigned clients 
• Responsible for quality control and auditing to ensure accuracy and low error or defect percentage
• Work with cross-functional internal partners to resolve client payroll matters and employee enquiries 
• Provide HR/Payroll support services to clients per contract, government compliance and business needs
• Create, update and review standard operating procedures and perform quarterly document reviews
• Have an “I own it” attitude about deliverables and projects from start to finish
• Think and act ahead, spot opportunities and act accordingly proactively contributing to process improvements

What’s in it for you

• Encouragement to be the best version of yourself at and away from work:
• YOUnity diversity and inclusion programs
• Amazing time away from work programs 
• Support for your total well-being through our Live Well, Work Well programs targeting all aspects of your life
• Recognition for your contributions through excellent pay, perks, and rewards
• Giving where you’re living: volunteer days, Dayforce sponsored events, and our very own charity, Dayforce Cares
• Opportunities to fuel your career growth through numerous internal and external programs and events

Skills and experience we value:

• 4-5 Years Experience in high volume UK payroll operation. End to end payroll experience is a plus.
• Experience in the payroll outsourcing or consulting industry preferred 
• Requires a clear understanding of payroll, RTI and an understanding of applicable legislative requirements  
• Ability to resolve client’s issues and provide superior customer service to internal and external partners
• Must have excellent verbal and written communication skills with the ability to communicate clearly, technically and effectively with customers and internal partners 
• Experience working in a case management system such as Microsoft Dynamics is preferred 
• Good analytical, organisational, and problem-solving skills
• Proficiency in Microsoft Excel essential with Word and PowerPoint preferred
• Industry related certifications or will obtain within one year of employment 
• Experience in Dayforce or similar cloud payroll technology desirable.

Specific performance and personal competencies required for the position include: 

• Strong, relevant experience in a similar role with a strong concentration in U.K. payroll
• Experience in dealing with high volume payroll (circa >3,000) customer employees
• Ideally has experience in working on Republic of Ireland or German payrolls
• Ability to interface with clients and to use critical thinking skills to resolve complex problems.  
• Strong working knowledge of quality control and auditing standards
• Self starter with a Customer Service oriented personality
• Ability to effectively work globally, engaging with partners and leaders in Europe and North America on a regular basis.

What would make you really stand out:

• Strong, relevant experience in a similar role with a strong concentration in U.K. payroll
• Experience in dealing with high volume payroll (circa >3,000) customer employees
• Ideally has experience in working on Republic of Ireland or German payrolls
• Ability to interface with clients and to use critical thinking skills to resolve complex problems.  
• Strong working knowledge of quality control and auditing standards
• Self starter with a Customer Service oriented personality
• Ability to effectively work globally, engaging with partners and leaders in Europe and North America on a regular basis.

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. 

Artificial intelligence may be used in the screening, assessment, or selection of applicants for this position.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud

Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process