Payment Rep II

Where You’ll Work

Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.

Job Summary and Responsibilities

As a Payment Rep II, under the direction of the Revenue Cycle Supervisor, you will be responsible for the timely and accurate posting of all incoming funds. Your precision is critical to our financial operations and patient account management.Every day, you will meticulously post payments to the correct patient accounts or designated Suspense Account consistently adhering to our mission and philosophy. You will ensure that all financial transactions are processed with accuracy and efficiency, directly contributing to our revenue cycle integrity.To be successful in this role, you will possess exceptional attention to detail, a strong aptitude for accurate data entry, and a commitment to maintaining the highest standards of financial record-keeping. Your ability to work efficiently and precisely under supervision will be essential for our billing operations.

As a remote employee, we will provide you with the equipment needed to work from home, including a laptop, docking station, dual monitors, and accessories.

This position will be expected to work PST business hours.

• Demonstrate a solid understanding of your role as an AR Payment Representative II: *Read & Interpret EOB's and ERA's from various insurance payers. *Read & Interpret invoice details. *Rejection posting in Practice Management System. *Ability to navigate Insurance payer websites. *Patient registration in Practice Management System. *Financial Class knowledge. *Rules of FSC flipping.
• Post manual and electronic payments using the Practice Management System.
• Post denials and adjustments using the Practice Management System.
• Reconcile all completed batches against the bank deposit.
• Research unidentified checks for posting to the appropriate patient account.
• Research and validate credit balances created during the posting process.

Job Requirements

Required

• 2 years experience working in Healthcare Revenue Cycle or a Professional Medical Office
• HS diploma or GED
• Knowledge of contract adjustments, deductibles, denial types and other messages on third party documentation, including EOBs/ERAs
• High level of mathematical ability. 10 key experience
• Effective communication and interpersonal skills
• Working knowledge of computers and demonstrated proficiency in using Email systems, Internet, MS office software applications with emphasis in Excel and Google Workspace