Payment Posting Manager

Payment Posting Manager

Become an Assembler! We are looking for a Payment Posting Manager to join our Physician RCM division. If you are looking for a company that is focused on being the best in the industry, love being challenged, and want to make a direct impact on our business, then look no further! We are adding to our motivated team that prides itself on being client-focused, biased to action, improving together, and insistent on excellence and integrity.

This is a full-time, exempt position reporting to the VP, Physician RCM

What You Will Do

• Lead, train, and supervise the payment posting team to ensure accurate and timely posting of electronic and manual payments.
• Oversee the download and posting of insurance and patient payments, ensuring accuracy and completeness.
• Monitor and balance daily, weekly, and monthly payment postings across the team.
• Review and approve client monthly spreadsheets and reporting for accuracy.
• Ensure timely closure of folders and resolution of outstanding items.
• Oversee the handling of denials and aged claims, ensuring team members are working within established timelines.
• Establish and monitor productivity and quality standards for the payment posting team; conduct performance reviews and provide coaching as needed.
• Identify process improvement opportunities and implement best practices to increase efficiency and accuracy.
• Serve as an escalation point for complex payment posting issues.
• Collaborate with RCM Account Managers and other departments to address client needs and resolve discrepancies.
• Lead and participate in department meetings and other general staff meetings.
• Other tasks and projects as needed.

What it Takes to Join the Team

• 5+ years of payment posting experience, including 3+ years in a lead or supervisory capacity.
• Strong knowledge of billing, insurance practices, and payment posting procedures.
• Prior experience supervising or leading a team in a healthcare RCM or billing environment preferred.
• Experience using NextGen Enterprise Practice Management is required.  
• Strong communication, leadership, and organizational skills are required.
• Excellent customer service skills and the ability to manage client relationships professionally.
• The ability to work independently as well as lead and support a team environment.
• Ability to function well in a fast-paced and at times stressful environment.
• Prolonged periods of sitting at a desk and working at a computer. Ability to lift and carry items weighing up to 10 pounds at times.

Why Assembly?

• Be part of something special! We are growing both organically and through acquisitions.
• Career growth - your next role with Assembly might not be created yet and we are waiting for your help to chart the way!
• Ongoing training and development programs
• An environment that values transparency
• Virtual and in-person events to connect with your team.
• Competitive Benefit Packages available, Paid Holidays, and Paid Time Off to enjoy your time away from the office.