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The Payment Poster is responsible for accurately posting insurance and patient payments, adjustments, and denials into the practice management system. They must also reconcile daily batches and resolve payment discrepancies while maintaining compliance with HIPAA regulations.
Job Details: Job Location: Homewood Main Campus - BIRMINGHAM, AL, Position Type: Full Time, Salary Range: Undisclosed, General Summary
The Payment Poster is responsible for accurately posting payments, adjustments, and denials received from insurance companies and patients into the practice management system. This role ensures the integrity of financial data, supports revenue cycle efficiency, and contributes to timely and accurate reimbursement for services provided by Urology Centers of Alabama, P.C.
Essential Functions
Post insurance payments, patient payments, and electronic remittances (ERAs) accurately and in a timely manner
Review Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs) to ensure proper payment application
Identify and post contractual adjustments, denials, and variances according to payer guidelines
Reconcile daily payment batches and ensure all transactions balance
Research and resolve payment discrepancies, including underpayments and overpayments
Communicate with billing, coding, and collections teams regarding payment issues or trends
Maintain compliance with payer contracts, company policies, and regulatory requirements
Assist with month-end closing processes and reporting as needed
Maintain confidentiality of patient and financial information in accordance with HIPAA regulations
Support continuous process improvement initiatives within the Revenue Cycle Department
Knowledge, Skills, and Abilities
Strong understanding of EOBs, ERAs, CPT/ICD coding basics, and payer reimbursement methodologies
Proficiency with practice management systems and electronic health records (EHR)
High attention to detail and accuracy
Strong analytical and problem-solving skills
Ability to work in a fast-paced, high-volume environment
Excellent organizational and time management skills
Effective communication and teamwork abilities
Proficient in Microsoft Office (Excel, Word)
Key Competencies
Accuracy & Attention to Detail
Accountability
Time Management
Problem Solving
Team Collaboration
Compliance Awareness
Supervisory Requirements
This position will not supervise any other staff members.
Working Conditions
Primarily office-based or remote work environment (as applicable).
Prolonged periods of sitting and computer use.
May require occasional overtime to meet departmental deadlines.
Qualifications: Minimum Qualifications
High school diploma or equivalent required; Associate degree preferred.
Minimum of 1–2 years of experience in medical payment posting, medical billing, or revenue cycle operations.
Experience in a specialty practice (urology preferred) is a plus.
Preferred Qualifications
Experience in a specialty practice (urology preferred).
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