Patient Financial Counselor - Financial Assistance - Full time, Day, Remote

Providence is calling for Patient Financial Counselor - Financial Assistance - Full time, Day, Remote

Patient Financial Counselors are part of a team who has direct interaction with patients and their families either on the phone or in person.  They are responsible for easing the  way in resolution of patient accounts through financial clearance, payment collection, obtaining sponsorship, and financial assistance. The Patient Financial Counselor identifies eligibility, provides education, and completes and submits applications for various State and Federal sponsorship programs.  They assist patients and make eligibility determinations for Providence St. Joseph Health Financial Assistance.  Duties and behaviors are performed in a manner that reflects Providence's mission, philosophy, and core values.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required qualifications:

• H.S. Diploma or GED
• 2 years of experience in a hospital, clinic, or healthcare business office.
• 3 years of experience or proven success as a Patient Financial Advocate Associate, preferably with Providence St. Joseph Health or it's Affiliates.
• 2 years of experience in automated, computerized account follow-up system, preferably in Epic.

Salary Range by Location:
AK: Anchorage: Min: $22.44, Max: $34.33
AK: Kodiak, Seward, Valdez: Min: $23.39, Max: $35.78
California: Humboldt: Min: $23.39, Max: $35.78
California: All Northern California - Except Humboldt: Min: $26.25, Max: $40.11
California: All Southern California - Except Bakersfield: Min: $23.39, Max: $35.78
California: Bakersfield: $22.44, Max: $34.33
Idaho: Min: $19.97, Max: $30.54
Montana: Except Great Falls: Min: $18.07, Max: $27.64
Montana: Great Falls: Min: $17.12, Max: $26.18
New Mexico: Min: $18.07, Max: $27.64
Nevada: Min: $23.39, Max: $35.78
Oregon: Non-Portland Service Area: Min: $20.92, Max: $32.00
Oregon: Portland Service Area: $22.44, Max: $34.33
Texas: Min: $17.12, Max: $26.18
Washington: Western - Except Tukwila: Min: $23.39, Max: $35.78
Washington: Southwest - Olympia, Centralia & Below: $22.44, Max: $34.33
Washington: Tukwila: Min: $23.39, Max: $35.78
Washington: Eastern: Min: $19.97, Max: $30.54
Washington: South Eastern: Min: $20.92, Max: $32.00

Preferred qualifications:

• Experience with medical and health plan terminology.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.  We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons. 

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.