Patient Enrollment Specialist — Medical Phone Sales / Outbound Enrollment

• Make a high volume of outbound calls each day to eligible patients using a structured sales process
• Confidently pitch the Care Management program, overcome objections, and close by obtaining enrollment consent
• Consistently meet or exceed daily and weekly call volume and enrollment targets
• Accurately complete enrollment documentation and each patient's initial care plan
• Ensure all documentation meets regulatory and compliance standards
• Hand off enrolled patients smoothly to the Care Team Coordinator for ongoing care management
• Collaborate with your team and leadership to sharpen pitch technique and improve close rates

• 1+ years of call center sales, telesales, or field sales experience; proven track record hitting quotas/targets strongly preferred
• Confident, persuasive communicator who builds rapport quickly and handles objections without losing momentum
• Competitive, self-motivated, and energized by daily performance goals
• Comfortable with high call volume and a fast-paced, metrics-driven environment
• Strong attention to detail for accurate documentation after every call
• Healthcare, EHR, or patient enrollment experience is a plus but not required — we'll train you on the clinical side

• Full-Time
• Monday–Friday
• Remote / work-from-home

• Performance-driven environment with real opportunities to grow within Pro Care Innovations as you build a track record of success

• Health Insurance: Company pays 50% of the employee premium; family coverage available at competitive rates
• Dental & Vision Insurance
• Paid Time Off (PTO): Accrues up to 40 hours annually; accrual begins on day one and may be used after 90 days
• Unpaid Time Off: Up to 40 hours annually following the initial training period
• Six (6) Paid Holidays after 90 days: New Year's Day, Memorial Day, Independence Day, Thanksgiving Day, Christmas Eve, Christmas Day
• 401(k) retirement plan with employer match

Employment is contingent upon the successful completion of a background check and screening against applicable federal and healthcare exclusion lists.