Job Description Summary

We are looking for a Supplier Performance & Governance Manager to help build and sustain a high-impact governance framework across our supplier network. In this role, you will work across internal teams and external partners to coordinate performance routines, standard work, operating cadences, and continuous improvement activities that drive measurable results in safety, quality, delivery, and cost.

This role is ideal for someone who combines strong coordination and stakeholder management skills with experience in supplier, vendor, sourcing, or supply chain environments. You will help translate business priorities into structured governance forums, action tracking, performance reviews, and scalable operating practices across a complex global network.

Job Description

Key responsibilities

• Coordinate the implementation and sustainment of supplier governance processes, tools, training, and standard work across the partner network.
• Maintain and continuously improve documented standard work to ensure it is scalable, repeatable, and aligned to business and performance outcomes.
• Support execution of governance strategies that extend proven practices from strategic suppliers to broader supplier populations.
• Develop and maintain a consistent operating model for supplier engagement and performance management in collaboration with senior leaders and functional stakeholders.
• Build strong working relationships across internal teams to understand priorities, challenges, and opportunities, and reflect them in governance routines and partner interactions.
• Organize and support governance forums, working sessions, and performance reviews with internal stakeholders and external partners, including scheduling, agenda development, content preparation, meeting notes, and action tracking.
• Coordinate activities that assess and improve the maturity of the governance framework, including operating rhythms, KPIs, escalations, and continuous improvement actions.
• Support adoption of governance routines by sharing materials, reinforcing expectations, gathering feedback, and refining templates and processes over time.
• Coordinate maturity assessments aligned to frameworks such as CMMI, ITIL, or similar process improvement models, including evidence gathering, artifact management, and action-plan tracking.
• Establish and manage mechanisms that support continuous improvement, such as feedback loops, action trackers, review cadences, and roadmap follow-up.
• Help maintain and improve the supplier governance framework by updating documentation, coordinating improvement activities, and monitoring progress against agreed plans.
• Support planning and coordination for annual supplier or partner events, including logistics, preparation of materials, stakeholder alignment, and follow-up on actions and opportunities.
• Escalate risks and issues appropriately and ensure alignment with broader business objectives.

Required qualifications

• Experience in supplier management, vendor management, partner management, sourcing, supply chain, supplier quality, or a related field in aerospace, industrial, manufacturing, or other complex regulated environments.
• Demonstrated ability to work across functions and build strong relationships with internal stakeholders and external partners.
• Experience supporting performance management routines, governance forums, or operating cadences involving external suppliers or service providers.
• Understanding of sourcing or supply chain environments, including commercial drivers, contract considerations, and cost levers.
• Working knowledge of CMMI, ITIL, or similar process maturity frameworks, with practical experience in assessments, audits, governance, or process improvement initiatives.
• Strong communication, coordination, and facilitation skills, with the ability to influence through preparation, data, and follow-through.
• Ability to manage multiple stakeholders, priorities, and workstreams across cultures and geographies.

Preferred qualifications

• Experience implementing or supporting a structured operating system, management system, or continuous improvement framework.
• Exposure to lean, FLIGHT DECK, Six Sigma, or similar operating disciplines.
• Experience preparing content and running governance routines such as tier meetings, business reviews, or supplier performance reviews.
• Background in supply chain, sourcing, quality, operations, vendor management, or program/project management.
• Certification or training in lean, Six Sigma, ITIL, project management, or continuous improvement.

What will help someone succeed in this role

• Strong organizational discipline and attention to detail
• Ability to connect strategy to execution
• Comfort working in a matrixed, global environment
• Confidence managing follow-up, actions, and governance routines
• A continuous improvement mindset
• Ability to translate stakeholder pain points into practical solutions

We are committed to creating an inclusive environment where everyone is respected, supported, and able to thrive. We welcome applicants from all backgrounds and make employment decisions based on qualifications, merit, and business needs.

Additional Information

#LI-Remote - This is a remote position