The Outside Sales Engineer is responsible for developing new business opportunities and managing existing accounts across the East Coast territory. They will conduct regular sales calls, identify client needs, and utilize Salesforce CRM to track activities and maximize revenue growth.
Company Summary W.A. Tompkins (WATCO), headquartered in Danvers, MA (22 miles north of Boston) designs, installs and distributes piping, fittings, tanks, pumps, valves and other sanitary instruments to Fortune 500 customers who use the equipment in their plants to make juice, milk, wine, spirits, sodas, and other beverages.
As we continue to grow, we're looking for talented, customer-focused professionals who enjoy building relationships, solving technical challenges, and helping customers improve their operations. Our Outside Sales Engineers will work remotely and support customers across the East Coast (from Maine to Florida).
Job Responsibilities:
Proactively seeks and develops new business opportunities within assigned territory.
Actively calls on existing customers to foster growth and opportunity.
Plans and executes 8 – 10 Customer Sales Calls per Week
Identifies and targets potential clients within the assigned territory with a focus on process engineers, procurement, and maintenance managers, through research, cold calls, networking.
Develops a thorough understanding of customers’ business goals and objectives, operating systems, and manufacturing processes.
Develops and executes strategies to generate a consistent pipeline of qualified leads and opportunities, emphasizing W.A Tompkins' ability to solve complex problems with high-value products and services.
Cultivates and maintains strong relationships with decision-makers: making initial contact, introducing W.A Tompkins' product offering, and developing a rapport to identify customer needs.
Develops and maintains key customer contacts and activities for assigned accounts using Salesforce CRM.
Reviews customer activities monthly with Sales Manager and strategizing ways to maximize sales volumes and territory revenue growth.
Produces sales and gross margin growth to meet and exceed annual goals.
Increases market share for the products we represent within a defined geographical territory.
Develops new relationships within existing customers.
Completes company & factory training sessions to develop product knowledge.
Required Skills & Abilities:
Strong customer focus with the ability to initiate, develop, and maintain relationships.
Excellent verbal and written communication skills, presentation, and negotiation skills.
Excellent interpersonal and customer service skills.
Experience in Sanitary/High Purity a plus
Proficiency in Microsoft Office suite and Outlook
Proactive, high energy and entrepreneurial; goal oriented and driven to exceed sales targets.
Ability to work independently and collaboratively within a team.
Ability to manage multiple tasks at once and prioritize accordingly.
Ability to develop thorough understanding of primary product offerings.
Education & Experience:
Bachelor’s degree in Engineering, Business or related field
3+ years’ experience in outside sales/account management
Physical Requirements:
Must be able to travel to customer facilities for sales calls.
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”
— Sarah J.
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Marketing Manager
★★★★★
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