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The Outbound Caller will manage follow-ups for in-home sales leads to convert them into closed deals. Responsibilities include maintaining accurate CRM records, executing a daily follow-up cadence, and addressing homeowner concerns to facilitate sales.
RemodelBoom is a revenue-share growth partner for home improvement companies across the United States. Our clients do not pay retainers or setup fees; we earn revenue when our campaigns generate sales. This model makes operational execution, client outcomes, and company performance directly connected. We are seeking a part-time Outbound Caller to support a new service line.
As an Outbound Caller, you’ll own follow-ups for 10+ in-home sales reps. This is a warm-lead role where you’ll speak with homeowners who have already met the company and received a proposal. You will not be doing cold outbound calling — you will be converting existing leads.
Review each unsold demo you are assigned: proposal, project scope, quoted price, homeowner concerns, and the seller’s notes
Call homeowners, send approved texts and emails, and execute a daily follow-up cadence until we get a yes or no
Find out what is actually holding up the decision (timing, scope, financing, competing bids, price, confidence, etc.)
Close eligible deals within written client-approved pricing and contract rules; otherwise book a qualified return conversation or appointment with the appropriate seller
Keep the CRM accurate: next action, homeowner response, reason for no-sale, appointment details, and outcome of communications
Closed revenue from converted leads
Volume and consistency of outreach to assigned leads
Robust documentation to support learning across the team
Communicate clearly and warmly by phone, text, and email.
Can ask direct questions, listen to the answer, and handle rejection without becoming pushy.
Follow a process, keep meticulous notes, and reliably show up for scheduled calling blocks.
Learn new products and software quickly. Prior sales experience is welcome but not required.
RemodelBoom is a profitable, lean organization with a high-ownership, high-trust culture. This role offers an opportunity to grow your earnings and influence in the organization by becoming a top performer. We provide scripts, training, coaching, tech, offers, etc… Your success will depend on your work ethic, coach-ability, and determination. Success means timely follow-up, accurate records, and incremental closed revenue; not simply a high dial count.
Location: Remote
Pay: $22/hr base plus un-capped commissions; on-target earnings of $40+/hr
Reports to: Director of Growth
Schedule: 20 hours/week, with a consistent weekday schedule and some availability when homeowners are reachable during evenings/weekends
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