Order Entry and Accounts Assistant

Job Summary

Reporting to the Purchasing team, the Order Entry & Accounts Assistant is responsible for accurately processing overnight customer orders, reviewing existing orders for accuracy, communicating with accounts as needed to verify order details and providing data entry and administrative support to Purchasing, freeing the team to focus on buying, sales, and other priorities.

This is a remote, evening-shift position that begins part-time with the opportunity to grow into a full-time role as responsibilities expand.

Essential Duties and Responsibilities

• Process incoming customer orders received via email, phone calls, and text messages during the evening shift.
• Enter and check orders into the system using Choco AI and other ordering channels, ensuring everything is ready for the fulfillment team each morning.
• Review existing orders for accuracy, including item quantities, product codes, and delivery details.
• Flag and resolve discrepancies or unclear orders before they move to fulfillment.
• Speak with accounts as needed to verify or clarify order details.
• Maintain organized records of completed and pending orders throughout the shift.
• Take on additional overnight data entry and administrative tasks as trained by the Purchasing team.
• Learn and apply AI-powered tools, including Choco AI and Claude, to speed up and improve order entry, tracking, and other nightly tasks.
• Adapt to changing operational needs. Main Street Meats reserves the right to add or change duties at any time.

Work Environment & Physical Requirements

• Fully remote position requiring a reliable internet connection and a quiet, distraction-free workspace.
• Extended periods of sitting and computer/screen use throughout each shift.
• Ability to independently manage a high volume of orders per shift, ranging from approximately 50 to 100+.
• Ability to multitask across multiple communication channels (email, phone, and text) in a fast-paced environment.
• Evening/overnight availability required, with flexibility as order volume dictates.

Qualifications

• High school diploma or equivalent.
• Prior experience in data entry, order entry, customer service, or a similar role.
• Strong attention to detail and accuracy, especially when working quickly.
• Strong written and verbal communication skills.
• Comfortable working independently during evening/overnight hours in a remote setting.
• Comfortable learning and using AI-powered software tools (such as Choco AI and Claude) to enter, track, and manage orders.
• Ability to work 4 nights per week, including some weekends, typically 8:00 PM – 12:00 AM (exact hours may vary based on order volume).

Preferred Skills & Experience

• Experience with Choco AI or similar order management/restaurant supply software (Choco AI training provided).
• Prior experience supporting a purchasing, buying, or sales team is a plus.
• Comfort using AI tools (such as Claude) to learn new workflows and help automate repetitive tasks.
• Interest in growing into a broader assistant role supporting Purchasing and Operations over time.