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You will provide consulting implementation services for medical device connectivity products, including hardware, software, and clinical workflow deployments. You will also facilitate technical discovery, conduct training, and troubleshoot device integration issues for clients across North America.
As an Integrated Technologies Consultant II, you will be responsible for providing consulting implementation services to clients throughout North America for our medical device connectivity products. These services include the integrated technology deployments of hardware, software, and clinical workflow consulting. As a member of the CareAware Device Integration team, you will be focused on collaboratively guiding clients with net new, add-on, and optimization deployment of integrated devices in various clinical settings. This includes integration of lab analyzers, anesthesia systems, patient monitoring, respiratory ventilators, and infusions pumps. You will support clients through regular project events, testing calls, status meetings, and conversion support. You will contribute to implementation best practices, troubleshoot device integration, assess risk, and mitigate findings throughout client engagements in partnership with engagement management.
Duties and responsibilities include, but not limited to:
Perform onsite and remote implementation of CareAware Device Integration products
Facilitate technical discovery and provide technical expertise based on the client specific environment
Conduct technical training with appropriate client resources such as Clinica Informatics, IT, Lab Analysts, and Biomed, onsite or remotely
Adhere and contribute to established processes, methodologies, best practices for technical implementation, and documentation
Advise on Device Integration deployment strategies, including interdependencies and design impacts
Engage in client support outside of standard business hours as needed
Establish client relationships and maintain a high level of client satisfaction
Manage effective client communication and planning across multi-product deployments
Manage multiple work assignments to meet utilization targets
Effectively maintain knowledge of CareAware Device Integration products and services
Escalate issues to engineering and support management as appropriate
Provide coached and guidance to internal stakeholders in areas of product experience
Basic Qualifications:
At least 6 total years of combined higher education and related work experience implementing software products in healthcare/technology environments. Bachelor’s degree in Information Technology, Healthcare Business or Science, Computer Science, Computer Engineering, Biomedical Engineering, or a related field of study or relevant, equivalent work experience.
Preferred Qualifications:
Experience with medical devices such as anesthesia carts, physiological monitors, ventilators, infusion pumps, and/or laboratory analyzers
Understanding of clinical workflows in areas of healthcare facilities such as ED, ICU, Med Surg, Laboratory, and Perioperative units
1 year of technical troubleshooting and problem solving
1 year experience of Linux platform knowledge or other related technologies
1 year experience of SQL, relational databases, or other query-based languages
1 year experience with application of basic networking principles (DNS, TCP Connections)
Knowledge or CareAware architecture
Strong oral and written communication skills, including a high level of comfort interacting with internal and external stakeholders up to mid-level management
Expectations:
Willing to travel up to 80% as needed
Willing to work additional or irregular hours as needed and allowed by local regulations
Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
Perform other responsibilities as assigned
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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