Operations Support Specialist | Walpole, Massachusetts
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AI Summary
The Operations Support Specialist is responsible for taking attendance for client groups and sessions. They also contact clients who miss scheduled sessions to check in and encourage continued engagement.
Operations Support Specialist | Walpole, Massachusetts
About the Organization
Bright Path Behavioral Health is a Walpole, Massachusetts based treatment center providing dual diagnosis care to individuals and families across the state. As part of the Resilience Behavioral Health network, Bright Path offers a full continuum of structured, evidence-based programming, including Partial Hospitalization (PHP) and Intensive Outpatient (IOP) levels of care, with an emphasis on treating mental health and substance use conditions together.
The Opportunity
Bright Path Behavioral Health is seeking a part-time Operations Support Specialist to support client engagement within its PHP/IOP programming. This remote role, with evening and weekend hours required, works closely with the clinical team to help keep clients connected to their scheduled groups and sessions.
What You'll Do
- Take attendance for client groups and sessions
- Call clients who do not show up for their scheduled groups to check in and encourage continued engagement
Requirements
Requirements
Required:
- High School Diploma or GED
- Less than 1 year of relevant experience required
- Comfortable working evenings and weekends
- Strong phone communication and interpersonal skills
- Ability to work independently in a remote setting
Benefits
Benefits
Compensation and Schedule:
- Pay: $20.00 to $21.00 per hour (Non-Exempt)
- Schedule: Part-time, Remote, Evenings and Weekends Required
- Sign-on bonus not available
This opportunity is posted by Atlantic Health Strategies on behalf of Bright Path Behavioral Health.
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