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AI Summary
Operations Support Specialist
Full-Time | Remote | Philippines-Based
Rate: AUD $12/hour (~160 hours per month)
About the Opportunity
Local Peoples is partnering with Vyblee, an innovative hospitality technology company, to recruit an Operations Support Specialist to join their growing team.
Vyblee is a hotel-facing food-ordering platform that connects hotel guests with on-property and nearby dining options through seamless in-room ordering technology. Operating across the United States and Singapore, Vyblee partners with hotels to deliver exceptional guest dining experiences through technology.
This is an exciting opportunity to work directly with a fast-growing international startup and support operations across multiple global markets.
What You'll Do
You'll support operations across whatever is needed to keep our hotel partners and internal workflows running smoothly across both markets. This includes but is not limited to:
Building and maintaining menus in our ordering platform, collating product information, uploading photos, formatting descriptions, and managing variants across hotel properties
Maintaining QR code trackers and master data, including quality checks and updates
Supporting pre-order consolidation and coordination
Managing the end-to-end print production process for marketing materials and collaterals, including basic design adjustments, QR code generation and verification, and coordinating with designers and printers through to final delivery
Supporting both US and Singapore market operations as required
Managing ad hoc ops and data tasks as directed by the Head of Operations
Picking up new tools, platforms, and workflows as the team and product evolve
What We're Looking For
Tech-comfortable and a fast learner with software and platforms; we use Google Workspace, Asana, Lunar, internal ordering systems, and various ops tools
Strong attention to detail, especially with data entry and cross-checking across multiple properties
Organized, proactive, and able to manage shifting priorities in a lean team environment
Clear communicator in an async remote setup
Available for overlap with US Pacific or Eastern time
Background in hospitality ops, e-commerce, or platform/data management is a plus, but the right attitude and work ethic matter more
What We Offer
12 AUD/hr, paid monthly
Full-time remote role
Direct support to the Head of Operations at a growing hospitality tech startup with a presence in the US and Singapore
Room to grow as the team and platform scale
Local Peoples proudly supports the LGBTQ+ community, neurodiverse individuals, and First Nations people. We are committed to creating inclusive spaces where everyone, regardless of their identity, feels valued and respected. Together, we strive for equality and a positive future for all.
Local Peoples works, creates, and plays on the lands of the Wurundjeri, Bunurong, and Wathaurong peoples of the Kulin Nation, land which has never been ceded. We thank them for caring for this land for over 40,000 years and recognize and pay our deepest respect to Elders past, present, and emerging. This always was and always will be Aboriginal land
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