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Vrinda International

OPERATIONS SPECIALIST – DIGITAL PLATFORMS & SHAREPOINT

Posted 2 months ago
10+ years experience
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AI Summary

The Operations Specialist will manage SharePoint administration, site maintenance, and user access permissions. They are also responsible for providing technical support, managing support queues, and ensuring effective content governance across digital platforms.

HIRING | OPERATIONS SPECIALIST – DIGITAL PLATFORMS & SHAREPOINT ?

? Location: Remote
? Experience: 6+ Years
? Rate: USD $9/hour
? Employment: Contract

? ROLE OVERVIEW
Looking for an experienced Operations Specialist to manage SharePoint, digital platforms, user access, technical support, content governance and operational requests.

? KEY RESPONSIBILITIES
• SharePoint administration & site maintenance
• User access, permissions & security groups
• First-line technical support & troubleshooting
• Manage support queues, requests & escalations
• Platform usage reporting & analytics
• Content publishing & lifecycle management
• Monitor expired/outdated pages and site content
• User training, onboarding & platform support
• Stakeholder coordination across India & APAC
• Documentation, issue tracking & resolution

? MUST-HAVE SKILLS
• Microsoft SharePoint / SharePoint Online
• SharePoint Administration
• Access & Permissions Management
• Enterprise Content Management
• Technical Troubleshooting
• Platform Operations
• Content Governance
• Reporting & Analytics
• Support Queue / Request Management
• Stakeholder Management



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