Operations assistant

Accelerator 365 is part of Reply, a global technology group of over 16,000 specialists working across cutting-edge digital, cloud, and AI solutions. Within that network, we’re a focused, ambitious team building a suite of over 30 plug-and-play SharePoint intranet applications, trusted by more than 170 organisations worldwide, including some of the world’s most recognisable brands. Our products help companies create modern, engaging digital workplaces without the complexity of bespoke development. We’re growing, and this is a great time to join us.

We’re looking for a motivated and detail-oriented individual to join us as an Operations Assistant. This is a junior-level role that sits at the heart of the business, supporting the day-to-day processes that keep things running smoothly, from invoicing and supplier onboarding through to renewals and CRM management.

The role

Here’s what you can expect to get up to…

• Invoicing, raising and managing invoices in line with project milestones and billing schedules

• Creating job order forms in our internal system, ensuring all required information is accurately captured and submitted in a timely manner

• Supplier onboarding, coordinating the administrative steps required to onboard as a new supplier

• HubSpot deal management, maintaining accurate and up-to-date deal records in our HubSpot CRM tool, including logging activity, updating deal stages, and ensuring data quality

• Reporting, compiling and distributing regular operational and business reports to support internal decision-making

• Renewals, proactively contacting clients ahead of renewal dates, preparing quotes, and managing the end-to-end renewal process to help retain existing customers

What’s needed?

• Some prior experience in a corporate or professional environment

• Comfortable working with technology and able to learn new software tools quickly

• Excellent verbal and written English communication skills

• Strong attention to detail

• Well organised and proactive

• A collaborative approach, with the ability to work effectively as part of a remote team