On Call Triage RN (Hospice)

Overview

100% Remote / Work from Home

The On Call Triage RN manages the after-hours on-call administrative operations for assigned branches, after-hours and all company holidays. Ensures that patient care and services are delivered appropriately and timely during after-hours and holiday coverage. Impacts patient, family and referral source satisfaction directly.

The ideal candidate will be proficient with Homecare Homebase (HCHB), both PointCare and back office / R2 application.

Responsibilities

• Triage hospice calls appropriately during assigned shift and all company holidays.
• Provide an environment which fosters continuous quality assessment performance improvement (QAPI); maintain high standards of patient care, integrity and cost effectiveness.
• Provide a focused effort to reduce unnecessary hospitalizations and emergency department (ED) trips during after-hours and holidays.
• Receive, review and enter patient referral information appropriately. Work with local branch to schedule patient admission during the weekend or holiday ensuring a same day admission philosophy.
• Enter on-call coordination note in patient electronic record for all triaged calls.
• Promote effective performance and delivery of after-hours hospice; guide clinicians appropriately.
• Assist in the orientation of new triage nurses.
• Contact local leadership appropriately for follow-up on time sensitive issues.

Qualifications

• Must be a registered nurse (RN).
• Must have two years of full-time experience in hospice nursing.
• Proficiency with Homecare Homebase, both R2 and PointCare is required.
• Must have 5 years of full-time experience as a RN.
• Must have one year of full-time experience in a supervisory hospice RN position..
• Must be able to work assigned shift  and all company holidays.

Additional Information

At Enhabit, we firmly believe our people are our greatest asset! Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Some benefits, tools and resources include:

• Comprehensive insurance plans - medical, dental, and vision
• Generous paid time off – Up to 30 paid days off per year
• 401k retirement savings plan with match
• Basic life insurance at no cost to eligible employees
• Employee scholarship program
• Promote-from-within philosophy

Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.