Norwegian Speaking Social Media Support Advisor -Remote in Greece

Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for a Norwegian Speaking Social Media Support Advisor. This role is tailored for individuals who are enthusiastic about social media and dedicated to providing top-notch customer support to enhance user experience. As a Norwegian Speaking Social Media Support Advisor, you will be essential in building relationships with our clients' Norwegian-speaking audience.

Responsibilities

• Deliver exceptional support to Norwegian-speaking customers across various social media platforms, quickly addressing queries and resolving any issues.
• Monitor social media interactions to ensure timely responses to comments, messages, and inquiries.
• Proactively engage with customers to foster brand loyalty and enhance overall user experience.
• Work closely with marketing and content teams to ensure alignment of communications with brand messaging.
• Analyze user feedback and social media interactions to identify trends and suggest improvements.
• Contribute to the creation of engaging social media content tailored for the Norwegian audience.
• Stay informed about the latest social media trends and customer service best practices to enhance support strategies.

Requirements

• Fluent in Norwegian and English, with strong written and verbal communication skills.
• Experience in social media support, community management, or customer service is preferred.
• Thorough understanding of various social media platforms and user engagement techniques.
• Excellent problem-solving skills and a strong commitment to customer satisfaction.
• Ability to manage multiple tasks effectively in a fast-paced environment.
• Familiarity with social media analytics tools is an advantage.
• A proactive team player with a friendly attitude and a passion for delivering exceptional customer service.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...