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Patrique Mercier Recruitment FR is excited to introduce an opportunity for a Norwegian Speaking Live Chat Gaming Advisor. This position is perfect for those who have a passion for gaming and excel at providing high-quality customer service in a lively and interactive setting.


Responsibilities

  • Engage with Norwegian-speaking customers through live chat, delivering swift and professional support.
  • Address customer inquiries relating to gaming accounts, promotions, and gameplay issues effectively.
  • Provide information about new game launches, features, and ongoing promotional campaigns.
  • Document customer interactions accurately in the CRM system to ensure follow-up and traceability.
  • Collaborate with team members to enhance service quality and customer satisfaction.
  • Collect and analyze customer feedback to assist in improving service delivery.
  • Stay updated on gaming trends and company offerings to provide informed customer support.

Requirements

  • Fluency in Norwegian and English, both written and spoken.
  • Experience in customer service or a gaming-related support role is advantageous.
  • A strong enthusiasm for online gaming and familiarity with various gaming platforms.
  • Excellent communication abilities with a friendly and engaging demeanor.
  • Proficient in using live chat software and competent with CRM tools.
  • Strong analytical and problem-solving skills, with the ability to work effectively in a fast-paced environment.
  • Flexibility to work shifts, including evenings and weekends as needed.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

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