The Services Channel Account Manager will drive services revenue and growth by collaborating with partners and internal sales teams to execute strategic initiatives. Responsibilities include managing sales pipelines, conducting quarterly business reviews, and coordinating training and campaigns to increase service attach rates.
Why Work at Lenovo
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Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
Description and Requirements
Lenovo's Services are critical to our overall success and represent a major expansion in our execution. Our Business Partners are a strategic route to market and key part of our execution strategy. The Lenovo Services Organization is currently hiring a Services Channel Manager, with experience supporting channel business relationships and processes. The successful candidate will work with Business Partners and collaborate with Lenovo sales teams to integrate and execute programs designed to drive services attach, pen rate, and overall growth. In addition, a competitive candidate must be knowledgeable to discuss complex solutions, software, and Device as a Service (Iaas & DaaS).
While this position is fully remote, the assigned territory is the West Coast. We are seeking candidates based in the Pacific/Central Time Zone to support customer and partner engagement, collaboration, and travel throughout the region.
The Services Channel Account Manager for NSP West will be responsible for supporting Zones and Insight. Responsibilities will include:
Driving to meet/exceed assigned quotas
Collaborating with Channel Account Managers and Field teams to create initiatives to drive attached services and software
Building and fostering relationships with partners and sellers.
Coordinating trainings, events, campaigns, on Services offerings and portfolio
Participating in customer and/or partner calls
Developing & implementing strategy to drive Lenovo services at individual partners
Implementing attach behavior within assigned accounts leveraging performance data
Tracking and maintaining sales pipeline and opportunities by partner to incorporate services
Developing and implementing strategies to drive partner and Lenovo services revenue and profitability
Conducting regular QBRs and maintain all action items to completion
Qualifications:
BA/BS degree or equivalent professional work experience
5+ Years with Sales, Services, & Channel experience
Preferred Qualifications:
Drive for business results and proven success in achieving revenue goals
Proven ability to develop strategies to penetrate and sell to large companies
Travel to any or all customer sites when appropriate
Strong communication and inter-personal skills
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
Additional Locations:
* United States of America - Arizona - Phoenix
PAY TRANSPARENCY
The anticipated annual compensation range for this position is 123,030–188,646 USD. Final compensation will be based on relevant experience, skills, and business considerations. Individuals may also be considered for bonuses and/or commissions. Lenovo’s various benefits can be found at www.lenovobenefits.com
In compliance with Colorado’s Equal Pay for Equal Work Act (EPEWA), the expected application deadline for this position is 12-01-2026. This requirement applies to both internal and external candidates.
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