NA/EMEA Inside Sales

Posted a month ago

United States

5-10 years experience

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Job Title: Sr. Inside Sales Representative

Employer: Everspin Technologies, Inc.

Department: Sales

Reports To: Sr Manager Sales OPS

Terms: Full Time/Exempt/Salary /Remote

About Everspin

Headquartered in Chandler, Arizona, Everspin Technologies (Nasdaq: MRAM) is the worldwide leader in designing, manufacturing, and commercially shipping discrete and embedded Magnetoresistive RAM (MRAM) into markets and applications where data persistence and integrity, low latency, and security are paramount. With over 150 million MRAM products deployed in data centers, cloud storage, energy, industrial, automotive, and transportation markets, Everspin has built the strongest and fastest growing foundation of MRAM users in the world. For more information, visit www.everspin.com.

The Role

Reporting to Sr Manager Sales OPS and based in our Chandler, Arizona headquarters, the NA/EMEA Inside Sales will provide administrative and logistical support to the sales team.

Specific responsibilities will include:

Order review/processing/entry, order acknowledgements, quoting, record keeping, response to customer inquiries, order changes, weekly reports. Confirm accuracy of all quotes and SAP entries.
Support and maintain new customer set up policies and procedures.
Work with the Operations Team to confirm changes, request delivery information, relay urgent requests and updates.
Work with the Quality Team for the FA requests, quality survey requests, product compliance requests, technical data inquiries, auditing needs. Participate in yearly audits as needed.
Work with the Finance Team for credit requests, auditing needs and assist with invoice issues.
Provide RMA request support to distributors and customers and provide necessary details in SAP from return of parts to notifying finance to issue credit.
Assist outside Sales Directors to support their needs.
Trains and supports inside sales team on systems, processes, and procedures. Also provides training to outside Rep companies on our systems and processes.
Generates, maintains and distributes POS reports for Rep commissions. Submit to finance for monthly payments.
Maintains and distributes quarterly price books to outside sales directors, distributors and reps.
Create SCD forms (special change documents) as needed for special customer part requirements.

Qualifications & competencies

5+ years related experience
RFP (Request for Proposal) experience
Sales Administration experience
Customer Relationship Management skills
Quote Management experience
Order Management experience
Strong communication skills and the ability to work both independently and in team environment.
Detail-oriented, organized approach to performing and reviewing work.
Commitment to our core values of Leadership, Innovation, Communication, Persistence, Enthusiasm, and Respect

Physical Demands and Work Environment

Occasionally required to stand
Occasionally required to walk
Continually required to sit
Continually required to utilize hand and finger dexterity
Continually required to talk or hear
Continually utilize visual acuity to operate equipment, read technical information,
and/or use a keyboard
Occasionally required to lift/push/carry items less than 25 pounds.

Everspin Technologies Inc

NA/EMEA Inside Sales

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Everspin Technologies Inc

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