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MIS Architect

Department: MIS/IT

Employment Type: Full Time

Location: Remote

Reporting To: Director Management Information System

Description

The MIS Architect is responsible for maintaining and designing the company’s billing system.

Key Responsibilities

Maintain the ICOMS billing system and its IBM Host while implementing new processes and features.
Assist with Data Migrations as well as Standardizing and/or automating various tasks.
Troubleshoot all ICOMS and related issues to resolution.
Support various key, customer facing departments with new issues and projects.
Document new and current department processes and step by step instructional guides.
Configure, apply, test, and document any requested changes prior to production implementation.

Skills, Knowledge & Expertise

Experience with ECOM processing and ability to learn the new ECOM process we have launched.
Experience with HELP Systems products such a Robot Scheduler is preferred.
Exceptional attention to detail with the aptitude to follow instructions as provided and increase current knowledge base.
Previous experience with ICOMS, GUI, and IAD minimum 1 year, required.
IBM AS/400 command line experience required.
Telecomm experience, minimum 1 year, a plus.
General knowledge of database management and able to effectively refer to user guides as needed.
Expected to be able to learn System Parameters and how they interact with current business practices.
Process documentation experience a plus
Flexibility with working hours including overnight maintenance
Ability to self-manage themselves to successfully complete all work assigned and within the expected timeframe
Ability to work and complete Projects while effectively communicating with the PM
Basic troubleshooting skill are required
Ability to read and update reports as needed
SQL knowledge a plus
Proficient with MS Excel, experience with MS Word and other MS Office Applications
MS Visio a plus
Works well within a small group of peers, interdepartmentally, and with Vendor.

Job Benefits

Medical, Dental and Vision
PTO & Holidays
401K + Match
Life Insurance
FSA & HSA
Short Term/Long Term Disability
Legal Plan Support & EAP

Blue Stream Fiber

Employees 501-1,000 employees Industry Telecommunications

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Blue Stream Fiber

MIS Architect

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