Medical case manager

Medical Case Manager – Personal Injury (Pain Management)

Company: Get Linked Up
Position: Full-Time | 100% Remote
Schedule: 7:00 AM – 3:30 PM Eastern Time Zone

Job Description

We are seeking a highly organized, detail-oriented Medical Case Manager to support a busy pain management practice specializing in personal injury cases.

This position focuses on the medical provider side of personal injury case management, working directly with attorneys, paralegals, and legal case managers to coordinate patient care, obtain necessary documentation, and ensure patients are cleared and ready for treatment.

The ideal candidate must be proactive, an excellent communicator, and capable of independently managing 70+ active cases while maintaining accuracy, organization, and timely follow-ups.

This is an excellent long-term career opportunity for someone who wants to grow with the company. The position offers significant potential for advancement and promotion as the practice continues to expand. We are seeking someone who is committed to building a lasting career with our team, developing professionally, taking on increased responsibility, and growing into future leadership opportunities. The sky is the limit when it comes to your career growth with us.

Key Responsibilities

● Manage a caseload of 70+ active personal injury patients.

● Communicate regularly with law firms, attorneys, paralegals, and legal case managers.

● Obtain and verify insurance policy limits, liability information, and case details.

● Gather and review HIPAA authorizations and other required documentation.

● Ensure all necessary paperwork and case information are complete before patients receive treatment.

● Coordinate patient appointments, treatment updates, and follow-ups.

● Maintain accurate patient records and case notes.

● Track pending information and proactively follow up with law firms to prevent treatment delays.

● Identify and resolve documentation or communication issues efficiently.

● Take on additional responsibilities and leadership opportunities as the company grows.

Qualifications

● Previous experience in personal injury medical case management, pain management, or medical provider operations strongly preferred.

● Understanding of personal injury claims, insurance coverage, liability, and HIPAA requirements.

● Experience communicating with personal injury law firms.

● Ability to manage a high-volume caseload with exceptional attention to detail.

● Strong multitasking, organizational, and time-management skills.

● Excellent written and verbal communication skills.

● Ability to work independently in a fast-paced virtual environment.

● Proactive mindset with a strong sense of accountability.

● Interest in long-term professional growth and advancement within the company.

Ideal Candidate

We are looking for someone who takes ownership of their cases, follows through without constant supervision, and understands that accuracy, communication, and timely coordination are essential to patient care.

The ideal candidate is also motivated to build a long-term career with Get Linked Up, grow alongside the company, and pursue opportunities for increased responsibility and advancement.

This is a high-volume position requiring exceptional attention to detail, strong follow-through, and the ability to manage multiple priorities without compromising quality.