Major Account Manager
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AI Summary
Clarivate is hiring a Strategic Account Manager – Major Accounts to join our team. The Strategic Account Manager is a senior individual contributor responsible for managing, growing, and expanding relationships with key global clients across Life Sciences and Healthcare. This role owns a portfolio of high-value enterprise accounts and serves as a trusted advisor to senior executives and cross-functional stakeholders. The primary objective is to drive revenue growth, retention, and long-term customer value.
About You – experience, education, skills, and accomplishments
Bachelor’s degree or equivalent experience
10+ years in enterprise sales or strategic account management
Experience selling into pharmaceutical or biopharma companies
Proven ability to manage complex enterprise accounts
Experience selling data, analytics, or consulting solutions
It would be great if you also have . . .
Advanced degree in business or life sciences
Experience managing global, matrixed client relationships
Familiarity with enterprise procurement and contract expansion
Experience in market access, clinical, or data solutions
Strong consultative selling skills
Excellent communication and negotiation skills
What will you be doing in this role?
Own and grow a portfolio of strategic accounts with accountability for revenue growth and retention
Build and maintain senior-level relationships including C-suite stakeholders
Develop and execute comprehensive account plans
Identify whitespace and drive cross-sell and upsell opportunities
Lead complex, consultative sales cycles and enterprise negotiations
Serve as primary point of contact and ensure strong customer experience
Conduct executive business and account reviews
Partner cross-functionally across internal teams
Maintain accurate pipeline, forecasting, and CRM data
Stay current on industry trends
Success Measures
Revenue growth and retention
Executive relationship strength
Pipeline quality and forecast accuracy
Customer satisfaction and partnership value
Effective internal collaboration
About the Team
The Strategic Account team manages Clarivate’s largest and most complex customers across Life Sciences and Healthcare, spanning multiple geographies and stakeholder groups.
Hours of Work
This is a full-time position, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed with global flexibility
25 - 30% of travel is required
Compensation – US only
The expected base salary for this position is $153,600 - $172,800 USD per year. This role is eligible for (incentive or bonus) earnings. Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors.
In addition to a competitive remuneration package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401k with match, long term disability coverage, vacation, sick time, volunteer time, discount programs, and many more.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
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