LTCR Provider Investigations Policy and Rules Specialist VI

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Functional Title: LTCR Provider Investigations Policy and Rules Specialist VI 
Job Title: Program Specialist VI 
Agency: Health & Human Services Comm 
Department: APS Provider Investigations 
Posting Number: 19211 
Closing Date: 08/21/2026 
Posting Audience: Internal and External 
Occupational Category: Community and Social Services 
Salary Range: $6,520.63 - $8,304.83 
Pay Frequency: Monthly
Salary Group: TEXAS-B-23 
Shift: Day 
Additional Shift:  
Telework: Eligible for Telework 
Travel: Up to 20% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 14000 SUMMIT DR 
Other Locations: Austin; Abilene; Alamo; Alice; Alpine; Alvin; Amarillo; Anahuac; Andrews; Angleton; Anson; Aransas Pass; Archer City; Arlington; Athens; Atlanta; Bacliff; Ballinger; Bandera; Bastrop; Bay City; Baytown; Beaumont; Bedford; Beeville; Bellville; Big Spring; Boerne; Bonham; Borger; Bowie; Brady; Breckenridge; Brenham; Brownfield; Brownsville; Brownwood; Bryan; Burnet; Caldwell; Cameron; Canton; Canutillo; Carlsbad; Carrizo Springs; Carrollton; Carthage; Center; Centerville; Childress; Clarksville; Cleburne; Cleveland; Coldspring; Columbus; Conroe; Copperas Cove; Corpus Christi; Corsicana; Crockett; Crosby; Crystal City; Cuero; Cypress; Daingerfield; Dallas; Decatur; Del Rio; Denton; Dickinson; Dumas; Duncanville; Eagle Pass; Eastland; Edinburg; El Paso; Elgin; Elsa; Ennis; Fabens; Falfurrias; Floresville; Fort Stockton; Fort Worth; Fredericksburg; Gainesville; Galveston; Garland; Gatesville; Georgetown; Giddings; Gilmer; Goliad; Gonzales; Graham; Granbury; Grand Prairie; Grapevine; Greenville; Hallettsville; Hamilton; Harlingen; Haskell; Hearne; Hemphill; Hempstead; Henderson; Hereford; Hillsboro; Hondo; Houston; Humble; Huntsville; Hurst; Irving; Jacksonville; Jasper; Johnson City; Jourdanton; Karnes City; Katy; Kaufman; Kerrville; Killeen; Kingsville; Kingwood; Kirbyville; La Grange; Lake Jackson; Lake Worth; Lamesa; Lampasas; Lancaster; Laredo; Levelland; Lewisville; Liberty; Linden; Littlefield; Livingston; Llano; Lockhart; Longview; Lubbock; Lufkin; Lumberton; Madisonville; Marble Falls; Marfa; Marlin; Marshall; Mcallen; Mckinney; Mercedes; Meridian; Mesquite; Mexia; Midland; Mineola; Mineral Wells; Mission; Monahans; Mount Pleasant; Mount Vernon; Nacogdoches; Navasota; New Boston; New Braunfels; Odessa; Orange; Palestine; Pampa; Paris; Pasadena; Pearland; Pearsall; Pecos; Perryton; Pharr; Pittsburg; Plainview; Plano; Pollok; Port Arthur; Port Lavaca; Presidio; Quitman; Raymondville; Refugio; Richardson; Richmond; Rio Grande City; Robstown; Rockwall; Rosenberg; Round Rock; Rowlett; Rusk; San Angelo; San Antonio; San Benito; San Juan; San Marcos; San Saba; Schertz; Seguin; Seminole; Seymour; Sherman; Silsbee; Sinton; Snyder; Socorro; Sonora; South Houston; Stephenville; Sugar Land; Sulphur Springs; Sweetwater; Taylor; Temple; Terrell; Texarkana; Texas City; The Woodlands; Tomball; Trinity; Tyler; Uvalde; Van Horn; Vernon; Victoria; Waco; Washington; Watauga; Waxahachie; Weatherford; Webster; Weslaco; Wharton; Wichita Falls; Woodville; Zapata 
MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS 
 
 
 

Job Description:

THIS POSITION CAN BE FILLED ANYWHERE IN THE STATE OF TEXAS.

The Program Specialist VI works under the general supervision of the Intellectual or Developmental Disability and Provider Investigations programs policy and rules manager within Long-term Care Regulation (LTCR). The Program Specialist VI specializes in and supports programs that investigate abuse, neglect, and exploitation of children, young adults with disabilities, and individuals with disabilities or mental health diagnoses. The Program Specialist VI develops policies, procedures, handbooks, manuals, presentations, and other policy deliverables associated primarily with Provider Investigations and may assist with other programs. This position serves as an expert on current and proposed LTCR program policy to internal and external stakeholders, including members of the public, providers, associations, and HHS staff for Provider Investigations.

The Program Specialist VI provides highly advanced assessments of complex information and other technical assistance to internal and external stakeholders. The position also analyzes proposed legislation and manages activities associated with implementation of legislative and major agency initiatives. The Program Specialist VI reviews handbooks, manuals, and other documents for accuracy and assesses the impact of proposed policy documents. The position also frequently represents the LTCR policy and rules team at meetings with federal and state agencies and at meetings with providers and advocacy groups. While this is not a supervisory position, the employee may train, lead, assign, and/or prioritize the work of others, which may include serving in a team lead capacity.

The Program Specialist VI is expected to maintain current knowledge in assigned program areas by reviewing literature, attending meetings or seminars, and communicating with other professionals in the field. The position may participate in or lead the development and promulgation of rules and make external presentations related to assigned programs.

Market Rate Salary for this position is $6,520.63

Essential Job Functions:

Develops and maintains rules, policies, procedures, handbooks, and manuals.

Provides high-level technical assistance for a program; and creates efficiencies where opportunities occur.

Tracks, monitors, plans, coordinates, and schedules activities on a highly complex level to ensure deadlines and deliverable requirements are met.

Provides rule and policy interpretation and other complex technical assistance to internal and external stakeholders related to state and federal policies, procedures, rules, regulations, standards, and requirements.

Provides or verifies information and addresses questions and issues raised by stakeholders.

Analyzes the potential effects of court rulings and proposed legislation on agency operations.

Monitors changes in legislation and manages implementation initiatives to ensure that the agency complies with legislative mandates.

Plans, attends, and facilitates public and internal meetings.

Develops and conducts agency and public presentations.

Participates in or leads the development and promulgation of rules, including external presentations related to assigned programs.

Serves as the lead on implementing and managing complex program and agency initiatives.

May serve as a lead or acting manager providing direction to others.

Other duties as assigned.

Knowledge Skills Abilities:

Knowledge of project management, leadership, and organizational development principles.

Knowledge of LTCR programs, policies, and service delivery processes.

Knowledge of policy and rule development processes.

Knowledge of facilitation skills and principles.

Knowledge of Provider Investigations policy and processes.

Knowledge of Medicaid home and community-based services (HCBS) programs and abuse, neglect, and exploitation investigation processes.

Ability to independently plan and organize the work of self and others.

Ability to prioritize and organize workloads.

Ability to gather, assemble, correlate, and analyze facts.

Knowledge of problem-solving processes to produce solutions to complex problems.

Ability to communicate effectively professionally both orally and in writing through consulting, presentations, and concise reports.

Ability to research, develop and evaluate policies, processes and procedures, and to implement them.

Ability to use computer databases to analyze and solve problems.

Skill in development of complex strategic and operational reports, including statistical analysis and the determination of relational associations within data, utilizing various databases and software to report the information.

Knowledge of basic business operations and the working of organizations, specifically HHS agencies, along with mature business skills.

Ability to provide excellent customer service and demonstrate diplomacy in dealings with others.

Strong written and oral communication skills required.

Registration or Licensure Requirements:

NA 

Initial Selection Criteria:

Either three (3) years of experience working in Long-term Care Regulation or 3 years of experience working in an HHS, DSHS, or DFPS program analyzing legislation and writing administrative rule or policy.

Experience leading complex business activities such as managing projects or developing policy or technical initiatives demonstrated in duties and responsibilities of previous employment.

Experience dealing with a wide variety of stakeholder groups.

Graduation from an accredited four-year college or university is preferred.

Additional Information:

Candidates will be assessed through a writing exercise to determine if an interview will be granted.

Not all candidates who meet initial screening criteria will be interviewed. 

This position may be located in any HHSC LTCR office statewide.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.