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Supervise and lead a liability claims team to ensure high-quality service and adherence to company best practices. Manage adjuster hiring, training, and performance while maintaining professional communication with clients, carriers, and brokers.
Role specifics:
- Jurisdictions: Open
- Licenses: N/A, unless stated otherwise by manager
- Location: This role is eligible for fully remote work.
Supervise: Lead and encourage a liability claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service.
Promote Best Practices: Guide claims team to handle claims in accordance with GB’s Best Practices.
Drive Talent: Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.
Licensing: Ensure appropriate licenses and/or certifications for employees.
Utilize Technology: Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service.
Client Communication: Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.
Prioritize and Develop: Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development.
Ideal candidates for this position will have:
• Claims Background: Commercial Auto
• Prior leadership experience: 3 or more years
• Jurisdictional Experience: Open
REQUIRED QUALIFICATIONS:
• High School Diploma
• Minimum of 12 years related claims experience
#LI-NZ1
#LI-Remote
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
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