Learning Management System (LMS) Administrator

• Administer and maintain the Blackboard LMS environment, including users, roles, permissions, courses, enrollments, and system configurations.
• Create, configure, maintain, archive, and restore Blackboard courses and training content.
• Provide technical and functional support to instructors, training administrators, and learners.
• Troubleshoot LMS issues related to user access, course content, enrollments, assessments, and system functionality.
• Support the digitization and migration of existing training curricula and instructional materials into Blackboard.
• Work with training teams and subject matter experts to organize classroom-based or legacy training materials for effective online delivery.
• Upload and manage training materials, assessments, videos, documents, learning activities, and other digital content.
• Support the development and maintenance of online and blended-learning courses.
• Assist with Blackboard integrations and third-party learning tools.
• Monitor LMS performance, usage, course activity, and overall system health.
• Generate reports related to training completion, enrollment, learner activity, and other program requirements.
• Support LMS upgrades, testing, releases, and configuration changes.
• Maintain LMS documentation, standard operating procedures, user guides, and training materials.
• Ensure digital training content supports applicable accessibility and organizational requirements.
• Coordinate with IT, training, instructional design, and program teams to support training objectives.

• 3–5 years of experience supporting or administering Learning Management Systems.
• 2+ years of hands-on Blackboard administration experience.
• Bachelor's degree in Information Technology, Instructional Technology, Education, Training and Development, Information Systems, or a related discipline.
  (Relevant professional experience may be considered in lieu of a degree depending on contract requirements.)
• Experience managing Blackboard users, courses, enrollments, permissions, assessments, and reporting.
• Experience supporting training, education, workforce development, or professional learning programs.
• Experience converting or migrating traditional training materials into digital or LMS-based curricula.
• Experience troubleshooting LMS and end-user issues.
• Strong understanding of online learning and training delivery.
• Ability to work directly with instructors, trainers, and subject matter experts.
• Strong documentation, communication, organizational, and customer-service skills.
• Ability to manage multiple courses, training requirements, and priorities.

• Experience with Blackboard Learn Ultra.
• Experience digitizing instructor-led or classroom-based curricula.
• Experience supporting federal government, DoD, law enforcement, higher education, or enterprise training environments.
• Familiarity with SCORM, xAPI, LTI, or similar digital learning standards.
• Knowledge of Section 508 and digital accessibility requirements.
• Experience with multimedia training content, assessments, surveys, and learning evaluations.
• Experience supporting LMS reporting and training-completion requirements.
• Familiarity with instructional design principles and adult learning concepts.

About E-INFOSOL

E-INFOSOL is a Service Disabled and Veteran Owned Small Business (SDVOSB) located in the Washington, D.C. metropolitan area. We specialize in building modern and tailored solutions to support our customers’ mission. As a mission-first organization, we deliver Subject Matter Expertise (SME) in cloud computing, virtualization, cyber security, software development and data services. We support the Intelligence Community, Department of Defense, Federal Law Enforcement, Civilian Agencies and the Private Sector.

Through strategic partnerships with top industry players such as Amazon Web Services (AWS), Broadcom, Microsoft and Cisco, E-INFOSOL provide an array of IT products and solutions. Combined with our industry expertise, we deliver in-depth knowledge on Government requirements and fully understand NIST and DoD security requirements. Our expertise in the latest technologies combined with our understanding of infrastructure needs and security requirements provides the best combination for achieving innovative and secure environments for Government Agencies and Private Sector.

Career Growth

“Putting People First, Achieving our Mission Together”. E-INFOSOL is a people-first organization focusing on a positive employee culture that inspires creativity and innovation in support of our customers. With opportunities such as reimbursement and bonuses based on completion of certifications, we invest in our employees’ career growth.

Benefits

Company Awards

Equal Employment Opportunity Policy

E-INFOSOL LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Website: E-INFOSOL.com

PID: 26-21-08-003