Learning and Development Business Partner

We have a fantastic opportunity for a Learning and Development Business Partner, to join our Senior Leadership Team. This role will be remote with national travel.

Reporting directly to the Group Chief People Officer you will strengthen management capability and team effectiveness across EMED Group through practical, accessible learning. Working in partnership with operational leaders and People colleagues, deliver Management Acceleration Pathway (MAP) modules, bespoke local training and Insights-based development, while expanding and maintaining the online learning library.

This hands-on national role translates business and team development needs into learning that managers can apply every day, supporting consistent management practice, operational effectiveness and patient-centred service delivery.

Benefits for the role include

• Competitive Salary
• Annual car allowance
• Performance related bonus
• Private Healthcare
• 33 days annual leave (inclusive of bank holidays) with the option to purchase additional leave through salary sacrifice.
• Life Assurance
• 24/7 online/telephone GP Consultation and access to prescriptions.
• 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
• Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
• Access to mental health and physiotherapy consultations.
• Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
• Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.

Role Responsibilities

• Plan, coordinate and deliver MAP modules nationally through face-to-face workshops, virtual sessions and blended learning.
• Build managers’ practical skills in communication, coaching, constructive feedback, delegation, team development, managing change and everyday management conversations.
• Tailor examples, exercises and resources to operational settings while maintaining agreed MAP learning outcomes and delivery standards.
• Work with HR team and subject matter experts to keep management content accurate, relevant and aligned with organisational policies and priorities.
• Partner with operational leaders and HR Business Partners to understand local priorities and identify management and team development needs.
• Design and deliver bespoke workshops, team development days and targeted training, adapting relevant MAP modules to meet local needs.
• Support teams to strengthen communication, collaboration, clarity of responsibilities and shared ownership of agreed actions.
• Promote MAP, team development and online learning through clear communications that explain the benefits and encourage participation.
• Equip managers to deliver effective team briefings, listening conversations and communication during change through targeted training and practical resources.
• Coordinate and deliver Insights-based development sessions in accordance with the chosen tool’s requirements and applicable practitioner accreditation.
• Help managers and colleagues understand working preferences, adapt communication and collaborate effectively, without labelling people or making assumptions about capability.
• Support teams to agree practical actions and revisit progress after sessions.
• Maintain a prioritised development plan for new online modules, informed by management learning needs, recurring local requirements and organisational priorities.
• Design and build engaging digital modules with clear learning objectives, practical scenarios, knowledge checks and supporting resources.
• Use evaluation findings to improve programmes and inform priorities, distinguishing the contribution of learning from other factors affecting operational outcomes.

Do you have what it takes?

• Experience designing and delivering management development and team learning in a multi-site or geographically dispersed organisation.
• Strong facilitation skills, with the ability to engage different audiences through face-to-face and virtual delivery.
• Ability to identify learning needs with stakeholders and translate them into practical, proportionate development solutions.
• Experience creating digital learning modules using authoring tools and working with learning management systems.
• Understanding of adult learning, blended learning and methods for evaluating learning application.
• Clear written and verbal communication, strong stakeholder relationships and the confidence to influence without direct authority.
• Ability to manage a national delivery schedule alongside bespoke requests and content development deadlines.
• Commitment to accessible learning, confidentiality, respectful working relationships and patient-centred service delivery.
• Ability to meet the national travel requirements of the role.

Desirable experience and qualifications

• Relevant learning and development, training, coaching or organisational development qualification, or equivalent practical experience.
• Accreditation in the Insights tool used by the organisation, or willingness to complete the required accreditation before independent delivery.
• Experience supporting healthcare, patient transport, logistics or other operational, shift-based services.
• Experience linking engagement feedback with team development and management learning.

About Us

EMED Group is an established healthcare logistics provider that enables access to health and social care through our four specialist divisions. We are one of the largest health and care partners to the NHS with 4,000 colleagues across over 60 bases UK-wide.

EMED Group is committed to pro-actively improving the wellbeing of our communities by providing access to vital health and social care services across the UK.