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AI Summary
vFairs is an all-in-one event management software that helps organizations of all sizes host memorable virtual, hybrid, and in-person events. We’re on a mission to help organizations influence, inspire & delight audiences they care about without limits of space & time. Rated #1 by our customers on review sites such as G2, Capterra, and SourceForge, we empower companies to host engaging & high-impact events using our best-in-class tech, combined with unbeatable customer support.
Company Culture
We are a team of diverse employees from around the world, bringing our unique skills and experience together to create a well-rounded supportive remote-first environment. Our culture relies on the values of inclusivity, innovation, accountability, and transparency with absolutely no ceiling on how high you can fly with us!
What we do
vFairs offers an online events platform that enables organizations to connect with audiences all over the world at scale. vFairs helps organizers gain massive reach, create memorable impact with rich 3D designs, and serve as an engaging destination where attendees can interact and network using the best-in-class chat and webinar tools
ABOUT THE ROLE
We are looking for a seasoned, experienced leader to step up and liaise between clients and our development hubs, organize our project activities, set client expectations, prioritize operations, and ensure quality delivery.
Requirements
Manage a portfolio of events at any given point in time and plan event delivery schedules
Full event life cycle ownership: successful event delivery will include full-service delivery from handover from pre-sales to post-event closure calls
Provide on-site leadership for the project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones
Work with development and event set-up teams to ensure event customization and client requests are delivered on time
Report on event success criteria results, metrics, test and deployment management activities
Employ project management practices and engineer processes to ensure the team can deliver high-quality results to each client to compel them for renewals
Prepare estimates and detailed project plans for all phases of the project
Procure adequate resources to achieve project objectives in planned time frames
Manage the day-to-day project activities and resources and chair the project management team meetings
Provide status reports regarding project milestones, deliverables, dependencies, risks, and issues, communicating across leadership
Understand inter-dependencies between technology, operations, and business needs
Ensure technical accuracy, scalability, and quality of the event through collaboration with development teams
Measure and optimize processes to increase the renewal rate of customers and their satisfaction scores
Conduct post-event calls to collect candid feedback from customers, capture testimonials & create follow-up actions on each feedback item
Develop and deliver progress reports, proposals, requirements documentation, and presentations to various audiences, including project team, sponsors, and key stakeholders
Coach, mentor, motivate, and supervise project and program team
SKILLS
Bachelor’s Degree in appropriate field of study or equivalent work experience
Excellent communication skills
Minimum 4 years of project management experience, including tracking and planning projects
Minimum 4 years of experience working with business stakeholders within a cross-functional team
Interpersonal skills to influence and spur change, facilitate and enhance performance
Demonstrate decisiveness in resolving business problems, making decisions and
identifying priorities
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