Laboratory Clinical Knowledge Delivery Specialist

Major Responsibilities

• Evaluates laboratory, patient, financial, and quality data to identify trends and insights that improve workflows, support research, inform business decisions, and reduce cost of care
• Leverages integrated data sources to identify opportunities for improvement, performance gaps, and outcome measures
• Designs and implements analytical models combining clinical, financial, and claims data to generate actionable metrics
• Synthesizes complex datasets into meaningful insights to support leadership decision-making and lab stewardship initiatives
• Develops executive-level dashboards and reporting to support laboratory strategy and performance monitoring
• Applies technical laboratory knowledge, including test build and clinical utility, within a data-driven environment
• Participates in assessments, implementations, and educational efforts supporting laboratory operations and data initiatives
• Utilizes data-driven methodologies to support Clinical Lab 2.0 and value-based care programs
• Supports enterprise-wide data collection, analysis, and implementation across laboratory operations and ad hoc initiatives
• Collaborates with service lines, corporate departments, leadership, and laboratory teams across the enterprise
• Adheres to organizational policies, compliance requirements, and Code of Ethical Conduct

Licensure, Registration, and/or Certification Required

• None

Education

• Bachelor’s degree in Medical Laboratory Science, Healthcare Administration, Business Administration, or related field

Work Experience

• Typically requires 3 or more years of relevant experience, including:
• Understanding of laboratory workflows, testing knowledge, and diagnostic pathways
• Experience with data collection, validation, and analysis
• Familiarity with regulatory standards (e.g., CLIA, CAP, HIPAA)

Knowledge, Skills, and Abilities

• Proficiency in clinical laboratory operations and data analysis tools (e.g., SQL, Excel, Power BI, HL7, Python)
• Knowledge of LIS and EHR systems
• Working knowledge of revenue cycle processes, billing, and coding (e.g., CPT, ICD-10)
• Ability to collaborate with researchers to collect, validate, and de-identify complex datasets
• Strong communication skills with ability to translate technical concepts to non-technical stakeholders
• Demonstrated collaboration with physicians and leadership
• Strong analytical, problem-solving, and critical thinking skills
• Self-directed with a results-oriented and innovative approach
• Highly organized, proactive, and adaptable

Physical Requirements and Working Conditions

• Works in a normal office environment
• May travel across the enterprise as needed
• Potential exposure to environmental hazards including mechanical, electrical, chemical, infectious agents, and biological materials; appropriate protective measures required
• Operates standard equipment necessary to perform job responsibilities

Preferred Qualifications

Certification / Licensure

• Medical Laboratory Scientist (MLS) or Medical Technologist (MT) certification (ASCP or AMT)
• Additional certifications in billing and coding, project management, or business analysis preferred

Experience

• Experience with research study processes, IRB protocols, and clinical data validation

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.