L2 Support Engineer (GitOps) – Middle

 Posted 22 days ago
     
2-5 years experience
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AI Summary

The role involves creating, configuring, and implementing various automations and researching new services. Additionally, the engineer is responsible for maintaining technical documentation within the Knowledge Base.

Overview:

SOFTSWISS is hiring L2 Support Engineer (GitOps) to join our team. We are looking for an infrastructure administrator with 2+ years of enterprise experience who has decided to delve deeper into DevOps practices (Python/PS/Bash automation, containerization, integration with other systems via API), who knows how to bring together different systems and platforms into a single environment, and who is familiar with the challenges of modern distributed infrastructures.

Key responsibilities:

  • Creation, configuration and implementation of different kind of automations R&D and implementation of new services

  • Maintenance of technical documentation in the Knowledge Base

Required Experience:

  • At least 2 years of experience at companies with 100+ employees and distributed officespartially or fully remote

  • Basic knowledge of modern operating systems MS Windows Server and MS Active Directory

  • Basic Linux experience - system management, reverse proxy management, cert management

  • Scripting languages (Python/PowerShell) - preparing automations on daily basis, work with API of different services

  • Docker management and understanding containerization; Understanding how to work with GIT

  • Experience with CI/CD pipelines (Gitlab CI, Github Actions, etc.); Hands-on experience using AI tools (ChatGPT, Claude, Copilot, etc.) for infrastructure automation, scripting assistance, troubleshooting, and technical research

  • Experience with prompt engineering and effective interaction with AI systems to improve operational efficiency, automate routine tasks, and accelerate DevOps workflows

  • English B1+ (be able to participate in meetings with vendors tech support and sales/presales managers) and strong command of Russian

Nice to have:

  • Higher technical education would be a plus

  • Experience with any programming languages

  • Focuses on the infrastructure-as-code approach

  • Experience with any software configuration management solution (Ansible, Terraform, etc.)

Our Benefits:

  • Full-time remote work opportunities and flexible working hours

  • Private insurance

  • Additional 1 Day Off per calendar year

  • Sports benefit

  • Comprehensive Mental Health Programme

  • Free online English lessons with a native speaker

  • Generous referral program

  • Training, internal workshops, and participation in international professional conferences and corporate events.

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