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You will monitor and analyze transport network alarms and events to identify faults and support incident diagnosis. Additionally, you will collaborate with senior engineers and vendors to execute remote diagnostics and ensure network performance health.
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
At Capgemini Engineering, we believe that great networks are built by great people. As part of our transport network operations team, you will work alongside experienced engineers in a collaborative and supportive environment, helping to keep critical telecommunications infrastructure running at its best. This is a fantastic opportunity for an early-career engineer to grow their technical expertise, work with cutting-edge technologies, and make a real impact from day one.
As a Transport Network Operations Engineer, you will provide technical support for transport network environments, working with industry-leading technologies and equipment. In this role you will play a key role in:
Monitoring and analysing transport network alarms and events, identifying primary faults and supporting the diagnosis of incidents escalated from first-line teams, with a focus on WDM/DWDM and SDH technologies.
Reviewing network performance parameters such as optical power (Tx/Rx), BER, Q-factor and interface status, to assess the health of the network and support timely resolution of degradations.
Executing guided remote diagnostics and recovery actions in line with approved procedures and change control processes, ensuring traceability and accurate documentation of all actions taken.
Collaborating with senior engineers, vendors and field teams (including Huawei and Nokia) to support the coordination and resolution of incidents, maintenance windows and post-activity validations.
Contributing to knowledge sharing by documenting findings, updating checklists, and supporting the continuous improvement of operational procedures within the NOC/SNOC environment.
We are looking for a motivated junior engineer who is eager to learn and grow in the field of transport network operations. You will bring:
Foundational knowledge of transport network technologies, including WDM/DWDM and/or SDH, with some exposure to optical networks and fibre infrastructure gained through studies or up to 1 year of hands-on experience.
An analytical and structured mindset, with the ability to follow technical procedures, interpret alarm data and contribute to fault diagnosis in a methodical way.
Good communication skills, with the ability to document technical actions clearly and collaborate effectively with multidisciplinary teams, clients and vendors.
A proactive learning attitude, with a genuine interest in telecommunications operations, continuous improvement and developing expertise in Huawei and/or Nokia equipment families.
Basic technical English is an advantage, as is any exposure to NOC/SNOC operational environments or relevant academic or certification background in networking or telecoms.
Empowering environment – Autonomy and goal setting are among the top scores with 8.4+ ratings in our monthly employee feedback Pulse. From your very first year, you will have the space to take ownership of your work and grow at your own pace.
Free access to learning platforms – From day one, enjoy free access to world-class learning assets and curated programs from Harvard Business Review, Coursera, Pluralsight, Udemy, Microsoft, AWS, Google and many more — so you can keep building your skills continuously.
Digital campuses and academy – Our engineering academy offers more than 60,000 hours of training, including our digital campus covering GenAI, data and sustainability, supporting your learning journey from awareness all the way through to expert certifications.
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Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
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